Consumer Key Account Manager - Pharmacy

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Our Story

At Galderma, we’re advancing dermatology for every skin story.

As the pure-play dermatology leader in 90+ countries, we deliver science-based innovation across Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Our portfolio includes trusted brands like Cetaphil, Benzac, Alastin and more.

Galderma ANZ has proudly been recognised as a Great Place to Work® 2025

About the Job

We are seeking a Key Account Manager to join our Pharmacy team based in North Sydney. This is a permanent, full time position, with one day per week working from home.

In this role you will develop, plan, and implement integrated customer activations to drive year on year sales and profitable growth in current and new business opportunities. Building & maintaining strong business relationships and expanding reach into new channels and customers, as we strive for category leadership both on & off shelf to maximise results. 

You will work closely with the Galderma brand and category team and directly with the National Field Sales Manager to provide direction and leadership in implementing key account strategies to drive excellence in account execution.

Key Responsibilities

•  Achievement of annual Sales Growth and Trade Promotional Spend for assigned customers. 
• Own customer forecasting & propose required investment levels during annual Brand and Account Planning process. 
• Negotiate & establish Account Trading Terms and ensure compliance to agreed terms. 
• Regularly provide performance updates vs set account KPI’s, including scan results, ex-factory tracking & IMS performance 
• Manage total trade spend in assigned accounts to targeted investment levels. 
• Work with support of business analyst to monitor promotional effectiveness, analyse ROI and adjust plans accordingly throughout year. 
• Prepare customer presentations and reviews and communicate review outcomes to the business. 
• Monitor assigned wholesaler inventory levels and anticipate & correct shortfalls. 
• Work closely with brand team to implement national campaigns at account level. 

Ideally you will have

• Bachelor’s degree or equivalent  
• Proficient in the use of Circana and IQVIA databases  
• At least 3 years Key Account Management experience in the FMCG & or pharmaceutical industry. Health & Beauty, pharmacy, and grocery channel experience ideal but not mandatory 
• Management of P&L at customer level

What we offer in return

We offer a competitive package, along with benefits designed to support your growth and wellbeing, including:

• Career development opportunities
• Paid parental leave
• Additional leave to celebrate your birthday
• Flexible hybrid work policy
• Dermatology treatments from Galderma’s world-leading aesthetics portfolio, twice per year
• Generous discounts on our premium products

Why Join Us?

You’ll be joining a global dermatology leader with premium brands trusted worldwide, and a team culture built on collaboration, accountability and care.

We believe diverse perspectives help us deliver better outcomes for our customers, patients and consumers. At Galderma, our people make a difference, and we want every team member to feel supported to thrive and do their best work.

Ready to make an impact?

Apply now and join us in shaping the future of dermatology.