Content Writer

Our purpose is to keep Victorians energy safe and ensure energy is used confidently. Through education, regulation and enforcement, we work to ensure that energy safety, supply and efficiency are a priority in Victoria and something our customers can be confident in. Our people come from a wide range of professions with diverse skills and experience driving the success of Energy Safe Victoria.

About the opportunity

We have an exciting permanent opportunity for a Content Writer to join Energy Safe's Strategic Communications Team within the Customer and People Experience Division.

You will contribute by:

• Develop, write and edit short and long-form content in accordance with brand tone-of-voice, government style and requirements related to readability, accessibility, inclusivity and search.
• Audit and assess content for structure, readability and metrics relevant to the related platform and customer demographic.
• Champion the use of plain English, our brand tone-of-voice and data-driven, customer-centric, accessible, inclusive language to internal and external stakeholders.
• Apply evidence-based learnings to the continuous improvement of best-practice content.
• Continually review and iterate content to ensure currency, accuracy and relevancy.
• Review and edit content with subject matter experts and other internal stakeholders.
• Collaborate with the Content Design Lead, Strategic Communications team members and other stakeholders to strategise, develop and implement high-quality content and communications assets.
• Conduct UX writing and information architecture reviews.
• Assist with proofreading tasks from Strategic Communications and other departments.

To be successful, you'll have:

• Significant experience working as a content writer, copywriter or similar role.
• Ability to translate complex, technical information into plain English.
• Experience editing content for a variety of audiences and purposes.
• Experience using content management systems, with the adaptability to quickly learn and adjust to new platforms as needed.
• Ability to work independently with minimal supervision, self-motivate, and manage/prioritise workload to meet tight deadlines.
• Demonstrated influencing and negotiation skills to effectively collaborate with internal and external stakeholders.
• Proven ability and willingness to provide assistance to others in an inclusive team environment.
• Proactive in seeking work and identifying and resolving issues.
• Advanced written, verbal and interpersonal communications skills.
• Experience working in government or regulatory environments (desired).

How to apply

Please refer to the available position description to assess your suitability and submit your current resume and cover letter via the Apply button. Applications will not be accepted via email.

Energy Safe will conduct relevant checks about applicants and the information provided with an application including reference checks and a satisfactory National Police Check.

Energy Safe Victoria values the unique backgrounds, experiences, and contributions that each person brings to our organisation and welcomes and celebrates diversity. Our aim is to create a workforce that reflects the diversity of the community that we are here to protect.We invite you to talk to us about any preferences or adjustments you may value or require to either the recruitment process or the role itself. If you identify as a person with disability, please let us know how we can provide additional support.

For a confidential discussion, please contact Human Resources [email protected].

Applications close at midnight Tuesday 18 June. This advertisement may close prior to the closure date if a high volume of applications is received, so we encourage you to apply as soon as possible.