Coordinator , Queensland Fire and Emergency Services

About us As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events. Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses Queensland Fire and Rescue, Rural Fire Service Queensland, and also supports other volunteer groups providing emergency response to Queenslanders. Purpose of the role Workforce Development engages with our people, to provide support for individual and collective capability development in the areas of leadership, learning and development, inclusion, diversity, social policy and individual performance, as well as career and succession planning. The team is responsible for developing and implementing policies, strategies and programs, that support our people to manage, embrace and enhance workforce performance, and support our people throughout every career stage with the department. Reporting to the Executive Manager, you will be a key member of the team working closely with team members and stakeholders to provide coordinated administrative and logistics support for a variety of workforce development program activities. You will assist with the development, review, delivery, maintenance and continuous improvement on a range of programs and initiatives that support individual and collective capabilities in the areas of workforce development, inclusion and diversity. Key requirements Highly desirable requirements
* Government purchasing (Level 1).
* Knowledge and understanding or experience in contemporary online communication, management systems and web-based platforms i.e. Microsoft Office 365 (Teams, Excel, SharePoint, Forms, Office, Power BI, Vision 6).
* Knowledge or experience in the use of finance systems (i.e. SAP / Aurion) and document management systems and/or Learning Management Systems (LMS) (i.e. aXcelerate).
Knowledge and experience in supporting a range of organisational development programs, including employee surveys, performance management processes, and diversity and inclusion initiatives. Special requirements
* Incumbents may be required to undertake intrastate travel, and work on weekends from time-to-time to assist with program/event delivery Your key accountabilities Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:
* Provide high-level administrative and program support, including maintaining document management systems, digital filing and tracking of program records through various storage system applications (i.e aXcelerate LMS).
* Create appropriate design tools, in consultation with the team, for the development, production and delivery of flexible learning materials, and education and training programs.
* Provide highly professional customer-focused services and liaison with internal and external stakeholders to educate and promote the activities of the team and departmental objectives.
* Undertake administrative activities, including finance (SAP), procurement and logistics management for workforce development training and/or workshops to ensure the end-to-end process for program deliverables are achieved.
* Prepare or undertake preliminary research for the preparation and development of, and quality assurance of correspondence, briefings and reports, in accordance with departmental requirements and governance.
* Utilise a range of specialised applications and tools such as SharePoint web management and
* Vision 6 for the administration, coordination and monitoring of the unit's planning, policies, strategies and programs.
* Contribute to the review and evaluation of administrative and reporting systems, and provide recommendations in relation to improvements which increase efficiency and effectiveness.
* Provide support with project tasks, including monitoring progress and maintaining logs, resolving issues, delivering practical solutions, and disseminating information which supports business outcomes. Capabilities To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role: Leadership Competency Stream - Individual Contributor (leading self) Vision * Stimulates ideas and innovation
* Makes insightful decisions Results
* Builds enduring relationships
* Drives accountability and outcomes Accountability
* Fosters healthy and inclusive workplaces
* Pursues continuous growth Once you join us we will want you to exemplify the QFES shared values:
* Respect
* Integrity
* Trust
* Courage
* Loyalty