Co-site Manager - Continuous Learning Opportunities

We are looking to hire a hardworking Co-site Manager to join our awesome team at Bollore Logistics Asia Pacific in Coal Pier, New South Wales, Australia.
Growing your career as a on_site Co-site Manager is a promising opportunity to develop relevant skills.
If you are strong in leadership, attention to detail and have the right initiative for the job, then apply for the position of Co-site Manager at Bollore Logistics Asia Pacific today!

What you will be doing

This role includes a wide range of tasks and responsibilities from day-to-day operations to customer satisfaction through and via high level of communication, coordination with vendors, suppliers, landlord, high attention to details.

Objectives

• To Ensure OHS requirements are met

• To ensure the smooth running of the operations processes

• To ensure the smooth and permanent communication with Customers and internal stake holders suck as account managers, HR, FInance

• To ensure regular KPI reporting both internally and externally, and performance is in line with Service Level Agreement (SLA)

• To ensure the efficient use of resources to achieve financial objectives

Staff Management

• Ensuring an adequate level of training and assessing skills/knowledge before assigning tasks to team members (OHS, SOP, Work instruction, Company Policies, etc)

• Ensuring staff is given equipment and resource to perform their duties in a safelyand productive manner

• Addressing performance issues promptly and professionally

• Ensuring employees are working as per their contract and legislation

• Ensuring a positive and collaborative attitude among the staff and keeping the spirit high by organizing regular events and animations

Warehouse Management

• Ensuring ongoing adjustment of resource to workload

• Organizing daily plan/roster based on workload expectations and customer demands

• Ensure all resources are utilized efficiently

• Reporting KPIs daily/weekly/monthly

Profitability

• Monitoring performance and profitability along the day through productivity tracking

• Continuously monitoring the performance and activities of the warehouse through the use of KPIs, with a primary focus on cost controls.

• Assessing individual performance for continuous improvement purpose

Leadership

• Driving the team by exemplarity

Inventory

• In accordance with WH Manager and customer, organizing cycle counts and stock takes periodically, analysing discrepancies and identifying corrective action plans with WH Manager

Security

• Enforcing all rules related to security (access control, site access for deliveries-pick up, etc)

Customer and Client satisfaction

• Ensuring that all products are shipped and delivered as per customer or client requirements and on time

• Ensuring all interaction and communication with customers or clients is professionally driven

• Ensuring any issue is reported to client in a timely manner (<1h)

Customer and client complaints

• Ensure that all customer or client complaints are handled promptly and professionally, as per SLA

• Ensure management is aware of all complaints

Customer and client interaction

• Working with client on site (implants might be present on site)

• Participating to daily/weekly/monthly meetings

The successful candidate

Essential

• Minimum 3 years of experience as an Operations Manager in Logistics, ideally in a 3PL environment

• Experience of WMS and working in a paperless warehouse

• Demonstrated communications skills in particular handling close customer relationship

• Ability to meet deadlines and KPI’s in a demanding environment

• Experienced in managing budget construction, budget management

• Pro-activity, continuous improvement mindset

Desirable

• Advanced Excel skills, data analysis

• Inventory control experience

Benefits of working as a Co-site Manager in Coal Pier, New South Wales, Australia:

● Excellent Benefits Package
● Continuous Learning Opportunities
● Competitive salary