Creative Agency Account Manager - Hiring Fast

INFIX is a creative storytelling studio that transforms visions, dreams and legacies into captivating experiences. We uplift narratives through strategy, branding, content and copywriting, communicating nuances that engage and inspire. Founded and headquartered on the south end of the Gold Coast, our clients include everyone from international tech companies and multi-national organisations to local startups.

No two days are ever the same at INFIX. Our tight-knit crew works across a variety of projects every day, delivering compelling brand strategies, creative campaigns, website design and everything in between. Now, we're on the hunt for a Marketing Executive to join the team. 

This person will play a pivotal role in overseeing a dynamic team of writers, strategists, and designers. You will be responsible for providing critical feedback, managing timelines, and supporting the creative direction to ensure the successful execution of projects. Your role will involve onboarding new clients, managing them through the project process, and acting as the primary liaison between clients and our internal team. 

Responsibilities:

• Oversee team of writers, strategists, and designers - providing critical feedback, managing timelines, and supporting creative direction.
• Onboard new clients and manage them through the project process.
• Act as the primary liaison between clients and the internal team, as an account manager.
• Report directly to Niamh, INFIX Founder.
• Manage both internal team members and external contractors.
• Be actively engaged during client meetings, internal discussions, and presentations.
• Present projects to clients and work alongside the internal team to prepare for presentations. 
• Work alongside the accounts team to handle billing and milestone checking.
• Handle conflict resolution internally and externally when necessary.
• Support in the implementation of internal systems and operations to enhance efficiency.

Experience & Requirements:

• Minimum 3 years of experience in marketing or advertising.
• Previous agency experience is preferred.
• Background in creative, communications, or strategic fields.
• Must be based in the Gold Coast.
• Full-time availability.

Benefits:

• Work phone provided.
• Laptop provided.