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Credit Collector

Job Description - Credit Collector

Job description

Credit Collector | Macquarie Park/WFH | $73k + Super + Bonus

An established and well-regarded business is seeking an experienced Credit Collector to join their Head Office. Reporting to the Credit Team Leader, this role plays a key part in managing a large ledger and driving strong collection outcomes while maintaining excellent customer relationships.

The role
  • Managing daily outbound collection activity via telephone and email
  • Investigating and resolving customer disputes promptly
  • Accurately updating account records and entering detailed system notes
  • Implementing and managing effective collection strategies
  • Identifying potential issues ahead of month-end and escalating where required
  • Liaising with internal stakeholders
  • Assisting with end-of-month processes, including additional hours where required.
About you
  • Proven experience in a high-volume credit/collections or accounts receivable role
  • Strong reconciliation skills
  • Experience working with ERP systems
  • Intermediate Excel skills
  • Excellent verbal and written communication skills
  • High attention to detail and strong organisational ability
  • The ability to manage difficult conversations professionally and confidently
  • Resilience and tenacity in achieving collection outcomes
  • A proactive, solutions-focused mindset
[email protected]

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