An established and well-regarded business is seeking an experienced Credit Collector to join their Head Office. Reporting to the Credit Team Leader, this role plays a key part in managing a large ledger and driving strong collection outcomes while maintaining excellent customer relationships.
The role
Managing daily outbound collection activity via telephone and email
Investigating and resolving customer disputes promptly
Accurately updating account records and entering detailed system notes
Implementing and managing effective collection strategies
Identifying potential issues ahead of month-end and escalating where required
Liaising with internal stakeholders
Assisting with end-of-month processes, including additional hours where required.
About you
Proven experience in a high-volume credit/collections or accounts receivable role
Strong reconciliation skills
Experience working with ERP systems
Intermediate Excel skills
Excellent verbal and written communication skills
High attention to detail and strong organisational ability
The ability to manage difficult conversations professionally and confidently
Resilience and tenacity in achieving collection outcomes
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in Australia.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in Australia, connecting you to thousands of jobs fast!
Find the best jobs in Australia, apply in 1 click and get a job today!