Credit Controller

About TIMG

TIMG is one of Australia's great innovators, delivering smart and secure information management solutions to Australia's best and brightest companies. TIMG is a part of the Freightways group; an ANZ company with over 3,500 employees - extending multiple benefits to our organisation and employees from future opportunities to benefit programs.

We are now looking for an eager and proactive Accounts Receivable Officer (Credit Controller) to join our Head Office Finance team in Strathfield South, on a 10-month fixed-term contract covering a maternity leave replacement.

About The Team

The team is a team of six people with a can-do attitude, who are highly self-motivated and keen to learn.  The team goal is to maximise revenue, minimise costs, and improve customer relationships. The AR team's job is to ensure the company receives the payment in a timely manner and record these transactions accordingly in order to have a strong cash inflow.

You will be responsible for:

• Raising invoices including creating consolidated invoices


• Debt collection including making collection calls and managing overdue accounts


• Aid or resolve (where applicable) customer enquiries


• Allocations and receipting including entry of cash receipts and cheques


• Obtaining approvals for credit notes and entering these in our system


• Reconciling accounts


• Sending regular statements via email on a weekly/monthly basis


• Monitor and respond to a large volume of customer queries (both via phone and email)


• Liaising with managers to resolve client account queries


• Provide exceptional customer service to all internal and external customers in all forms of communication


• Other duties as required

About You:

• 1+ years’ experience in a similar role.


• An enthusiastic and positive approach with excellent communication skills – written/oral


• Excellent analytical and problem-solving skills


• High level of attention to detail and sense of urgency


• Intermediate Excel


• Willingness to be part of a team.


• Prior experience working with Dynamics, particularly D365 would be a distinct advantage

What we offer

You’ll be joining a company dedicated to a culture that is fun, friendly, supportive, and respectful. On top of that, here are some of our benefits:

• Salary sacrifice for superannuation contributions


• Purchase additional leave (after 12 months)


• Discount of Ford vehicles


• Employee Assistance Program for you and your immediate family


• Employee Referral Program


• Study Assistance Program


• Social events like lunches, pub nights, and fitness challenges


• Access to hundreds of discounted retailers

If you are passionate about the delivery of excellent service, have had the right attitude we're looking for and would like to be part of our team, apply now!

TIMG is an Equal Opportunity Employer.