Credit Manager

• Long established manufacturing and distribution business with new re-vitalized horizons
• Drive credit digital transformation during a period of significant growth
• Exciting opportunity to develop your career

Armstrong Flooring is looking for an enthusiastic and experienced hands on credit professional to grow and transform our credit management functions.

Armstrong Flooring is one of Australia’s oldest and leading distributors of hard flooring and Australia’s only manufacturer of commercial vinyl flooring.   Having recently been purchased by a well known Australian family, the business is undergoing a digital transformation during a period of rapid growth in Australia and New Zealand and requires a credit manager with vision and enthusiasm to establish and develop the credit management framework as the business increases and diversifies its customer base. This role will also be critical in driving the smooth and effective transition of Armstrong Flooring’s credit management functions from BPCS to Microsoft Dynamics maximising all processing, automation and reporting improvement opportunities.

Reporting to the Shared Services Manager and supported by the Graduate Accountant, you will use your business to business credit experience to lead Armstrong Flooring’s accounts receivable and credit management functions.

Key duties include:

• Responsibility for accounts receivable and credit control processes, including maintenance of PPSR registrations and adherence to debtors’ insurance policy 
• Review of existing processes, identify improvement opportunities and credit risks and provide recommendations for improved credit control processes and leading the transition of accounts receivable processes into Microsoft Dynamics
• Liaising with the sales team and customers to manage the credit application process
• Assessing potential customers' creditworthiness, conducting reviews and credit checks on new and existing clients to mitigate risk whilst optimising sales by making informed decisions on credit limits, timeframes and structures while providing a high level of consistent customer service to our customers
• Ensuring timely collection of customer account payments within specified terms and allocation of customer payments
• Reconciliation of customer accounts and provision of reports, production of credit notes and management stop supply requirements
• Liaise with customers and the sales team to resolve disputes and escalate overdue debtors to relevant stakeholders when required
• Transitioning Armstrong Flooring’s credit management functions from BPCS to Microsoft Dynamics

Key selection criteria:

• Minimum 5 years accounts receivable experience/credit management within a commercial environment, preferably in      distribution and/or manufacturing business
• Diploma in credit management or other relevant tertiary qualification preferred
• Excellent interpersonal skills with the ability to build relationships
• Excellent verbal and written communication skills 
• Strong customer service focus with a strong understanding of commercial practices
• Experience with credit insurance protocols
• Good understanding of PPSR requirements
• Ability to work autonomously and as part of a team
• Ability to meet deadlines and prioritise multiple tasks, whilst maintaining high degree of accuracy and attention to detail
• Ability to develop and drive continuous improvement and ensure adherence to corporate policies and procedures
• Strong analytic skills and knowledge including experience in analysing credit reporting services (such as CreditorWatch)
• Previous experience with BPCS and Microsoft Dynamics an advantage
• Advanced Excel skills (pivot tables, vlookups, macros)

Remuneration package commensurate with experience and relevant qualifications.  The role entails onsite parking and good working conditions.

If you are proactive and want to join an established and well regarded Australian owned manufacturing business, apply online via the appropriate link below including a cover letter.

(Only shortlisted applicants will be contacted)