Credit Officer

For over 100 years, Shimano has concentrated on precision engineering, innovative merchandise and been a proven market leader in the supply of cycling and fishing products worldwide.  As a business we are always looking to improve, create, innovate and resonate not only with our customers but with our internal teams.

We are seeking a highly skilled Credit Officer to handle our credit control function and support the financial performance of Shimano Australia Cycling. You will play a key role in identifying credit risk, optimising cash flow, and ensuring the debtors ledger is maintained as per company guidelines.

About the Role

In this role, you will administer all aspects of customer credits, including credit assessments, collections, dispute resolution, and reporting. You will collaborate closely with Finance, Sales, and Customer Service to maintain healthy debtor balances and minimise financial risk.

Key Responsibilities

• Follow up with customers to ensure commitments are adhered to & maintain notes on Pronto Xi.


• Update the Personal Property Securities Register (PPS) for new customers


• Maintain & review customer orders on credit hold on a daily basis & liaise with the relevant sales representatives and customer service


• Maintain regular contact with customers & build relationships in order reduce DSOs & bad debts

About You

• Thorough understanding of the credit process and current legislation


• 5 years minimum experience within an Accounts Receivable or Debt Collection office


• A polite but tenacious telephone manner, ability to have difficult conversations and maintain professional customer service skills


• Analytical and high attention to detail


• Excellent organisation and time management skills


• Pronto ERP Experience (highly regarded)

Why Join Us?

• Operate as per core business hours 8:54am to 5:00pm


• Potential for discretionary performance-based bonus


• Company Paid Parental Leave after 12 months of service


• Access to staff discounts after serving an eligibility period


• Access to Group Salary Continuance and Group Life Insurance providing you meet eligibility criteria


• Confidential support, advice and resources for your wellbeing with our Employee Assistance Program (EAP) provider

If you are a proactive and experienced credit professional looking to make a measurable impact, we invite you to apply.

To apply, go to https://shimanoaustralia.bamboohr.com/careers/.  Your application is to include a cover letter outlining your suitability for this role, noting your base salary expectations, and attaching an updated resume.   

To discover what Shimano Australia is all about visit our LinkedIn Life page for more information.   

Due to the high volume of applications we receive, only candidates who align to our criteria will be contacted for further discussion.   The vacancy will remain open until the successful candidate is appointed. Only applicants with full Australian working rights will be considered.    No recruitment agencies please.