CRM Campaign Coordinator

About Ticketek Entertainment Group 

Ticketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better live! 

Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting, with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners. 

About the Role

As our CRM Campaign Coordinator, you are a key architect of the fan journey. You’ll work with leading marketing technology to execute high-impact campaigns across all genres. Your mission is to connect fans with the experiences they love, using our owned channels to turn a simple message into a shared memory

What does a day in the life look like?

• Create, schedule, and execute customer facing marketing campaigns and event day communications across different channels in-line with the SPAM Act.
• Write exciting and engaging copy that drives ticket sales, audience growth, and customer retention.
• Coordinate with internal teams to collect and organize event details, promotions, and campaign content.
• Target relevant audiences and utilize A/B testing to optimize subject lines, CTAs, and messaging.
• Provide post-campaign reporting and insights to clients and internal stakeholders.
• Monitor and evaluate channel activity against benchmarks to identify optimization opportunities.
• Maintain best practices by keeping up to date with industry news and ensuring all content meets channel standards.
• Contribute creative ideas to strengthen marketing initiatives and improve internal processes.

About You:

What are we looking for?

• A degree in Marketing, or 1 year experience in a similar role.
• Strong attention to detail and well developed time management skills to manage multiple deadlines.
• Basic HTML and image manipulation skills using Canva and Photoshop.
• Strong written skills with proven experience creating unique content and copywriting with a knack for writing persuasive and engaging content.
• Working knowledge of Google Workspace, Microsoft Office, and project management platforms such as Monday.com
• Experience using an email marketing platform or an understanding of customer segmentation preferred. Proficiency using Braze is a strong advantage.
• An understanding of privacy policies and the SPAM Act.

Here’s a taste of what TEG offers:

• Complimentary event tickets
• Birthday and volunteering leave
• Wellbeing discounts & flu vaccinations
• Paid parental leave & free employee support (EAP)
• Global rewards and recognition
• Learning, development & career pathways
• A diverse, inclusive, and passionate team

Equal opportunities

TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities. 

If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview. 

*Only direct applications will be considered. No recruiters please*