Cruise Attendant | Darwin Harbour Cruises

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Darwin Harbour Cruises operates the three-tier catamaran Charles Darwin, boasting a Sun Deck that’s perfect for watching the spectacular setting sun or enjoying the fresh sea breeze. We pride ourselves in showing our guests what true Territory hospitality is all about!

About The Role

We have multiple opportunities available for passionate and enthusiastic Cruise Attendants to join our dynamic team here at Darwin Harbour Cruises. These casual positions commencing now. Our Cruise Attendants are primarily responsible for greeting and assisting guests, delivering premium food and beverage services, ensuring vessel and passenger safety, upholding vessel presentation and conducting safety briefings.

Our Cruise Attendants work on a rotating roster from Monday to Sunday, with a large proportion of shifts rostered across afternoons, evenings and weekends. We operate 7 days a week, dropping a cruising day each month from October through to the end of our season in December.

Working in close collaboration with the marine team, responsibilities include: 

• Greeting and interacting with guests during the voyage and when boarding & departing
• Using the till on board to process payments and purchases during voyages
• Responsible for the food and beverage service of guests throughout the voyage
• Cleaning up of food service & dining areas during and after any service
• Ensuring all safe food practices are followed and complying with all OH&S standards, including adhering to RSA requirements

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort. 

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

The ideal candidate will be passionate and proud of the food and service they deliver and be willing to go above and beyond for our guests, crucial in achieving our goal of sharing special places and shaping lasting memories. You will be a team player with strong communication skills, a positive "can-do" attitude, and the flexibility to work varied hours including nights, weekends, and public holidays.

Qualifications

• Responsible Service of Alcohol (essential)
• Provide First Aid / CPR (preferred)
• Food Safety Handling certificate (essential, or willing to obtain upon commencement)
• General Purpose Hand (advantageous)

About You

• Previous experience in a similar hospitality/customer service role
• Previous sales experience will be deemed favourable
• Reliable, self-motivated and proactive, with great energy and the ability to multi-task
• Excellent communication and interpersonal skills
• Strong personal presentation skills
• A cross-cultural awareness and sensitivity to the welfare of others
• Able to carry out some lifting of supplies and materials daily and be able to move freely through a marine environment
• Must not be affected by sea sickness
• Have the necessary working entitlements to work in Australia, with a minimum 6-month commitment

A pre-employment medical and National Police Check may be required as part of this recruitment process.

Are you ready to join us? Your journey begins here!

To apply, please submit your resume, along with a Cover Letter telling us a little bit about you. Applications will be progressed as they're received.

As a Journey Beyond employee, you'll enjoy:

•  General discounts on Journey Beyond travel and experiences
• A career with opportunities for progression, transfers, and secondments
• Competitive hourly rates
• A supportive and friendly work environment.
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise