Customer Experience Consultant

We’re looking for Customer Experience Consultants to join our tribe!

Entry level opportunities, open to customer focused people, wanting to learn and have fun at the same time. Permanent (full-time or part-time) hours available Monday to Friday in our Hobart or Rosny Stores.

• Experience in Retail or Hospitality and ready to start a new career? 
• Experienced in Banking and looking for a change?
• Starting base Salary $62,500, plus 11% Superannuation and potential to earn up to 5% bonus.

We’re not like any other bank. We’re Bank of us. 100% Tassie owned.

As the only Tasmanian customer owned bank, we want to make a difference in the lives of Tasmanians, of communities and the environment. We’re doing this through placing Tasmanians at the heart of banking, by caring about the local communities we do business in and putting any profits that we make back into the business, not to shareholders, so that we can keep making our products and our services even better for our customers.

So, how will you contribute to our mission?

As the customer face of Bank of us, you’ll get to be part of our Southern Customer Experience Consultant team, where your number one aim is putting your customers first.  What’s important is your positive vibe and a knack for uncovering all your customer’s needs.

You’ll deliver amazing service in person in store and through our telephone and digital lines, ensuring all your customers banking transactional needs are met, and because you really care about your customer, you’ll go the extra mile to support their financial wellbeing through insurance and lending referrals, where the customer has a need. 

For a copy of the position description, please visit our website www.bankofus.com.au/careers

You’ll love working with us and experiencing a great work-life balance, professional development, and a positive organisational culture that recognizes and rewards contributions. Full on-the-job training is provided, and you’ll also have the opportunity to take up formal qualifications, to support your learning, in this new career, if that is something that you have an interest in. To find out more, visit www.bankofus.com.au/evp.

We are looking for someone who Lives it, Loves it and Owns it in-line with our organisational values and behaviours. If you are interested in joining us as a Customer Experience Consultant APPLY NOW using the ‘Quick apply’ above. Your application should include an up-to-date resume and a covering letter detailing your interest in the role and relevant skills.

For more information, please contact Bonnie Triffitt, our People & Culture Specialist on (03) 6328 4362 or you can email People & Culture at [email protected]

Applications close Monday 3 June 2024.