Customer Experience Specialist - Urgent

We are seeking passionate and energetic Customer Experience Specialists to join the Oroton legacy in our Perth DFO store!

The Role

As a brand ambassador, your passion for our label and products will show in every interaction with our clients. You will be energetic, passionate about luxury products and a fantastic team player.

As a Customer Experience Specialist you will;

• Deliver exceptional client experience aligned with Oroton’s brand
• Optimise sales by developing and nurturing a client base
• Support the team to drive and achieve operational goals, store budgets and KPI’s
• Be the expert in the field in providing advise on latest trends and how Oroton’s collection can become the staple in our clients wardrobe 

What you'll bring to Oroton!

• Proficiency in Mandarin 
• Have proven experience within retail apparel and accessories (essential)
• The ability to build strong customer relationships which includes post-sale follow up and ongoing engagement
• Creative and innovative eye for detail and a strong ready-to-wear styling ability
• Strong knowledge of the latest trends and confidence in leading wardrobe advice that incorporates the whole collection
• Hold strong demonstrated sales ability to achieve and exceed KPI's and targets
• Proven ability in stock management
• Have proven ability to learn, contribute and take initiative
• Have immaculate grooming and personal presentation within company guidelines
• Confidence and ENERGY!

The benefits of working for Oroton: 

• Team incentive programs and Oroton product discounts! 
• A structured training plan to learn the ins and outs of Oroton’s 5 P’s
• Self-led development available to all employees through Skill Coach sessions on Culture AMP
• Enjoy discounts with WHEREFIT to gyms, ICONIC Sport, Adore Beauty & HelloFresh
• Lifestyle discounts - groceries, movie tickets & more!
• 12-weeks Paid Parental Leave Including paid superannuation for eligible employees
• Training and development opportunities for all team
• Fun, supportive, and dynamic team culture

If you believe this role is for you, we would love to hear from you!

You must have full Australian working rights to be considered for this role.