Customer Sales Consultant - Call Centre

icon briefcase Job Type : Full Time

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Job Description - Customer Sales Consultant - Call Centre

  • Excellent earning potential for topperformers
  • Salary + penalties + leave loading +commissions
  • Plenty of growth and opportunity for the rightperson
  • The Peter Warren Group is one of Australia'slargest multi-franchise automotive dealer groups. Founded in 1958,we have expanded across South West Sydney, North Shore, RegionalNSW, Northern NSW and throughout South East Queensland. With someof the finest vehicle brands in the world we cover all aspects ofvehicle ownership. With over 1,700 employees across NSW and QLD, weare focused on growing and developing a career path for all ouremployees.

    About the Role:

    Our Customer Sales Consultants are responsiblefor assisting with all online and phone sales enquiries.

    The role will involve the following:

  • Action inbound internet and phone leads within reasonable timeframes
  • Act as the first point of contact with our customer, whileproviding exceptional customer service and understanding ourcustomer's needs
  • Follow up and frequent communication with your customer wherenecessary
  • Use of CRM systems to enter customer details and pass enquiriesto respective sales departments
  • Build and maintain relationships with departments acrossmultiple franchises, locations and areas of the business
  • About you:

  • Desire to meet objectives and reach new heights
  • Ability to multi-task in a fast pace environment
  • Experience handling high volumes of customer enquiries andtargets
  • Exceptional communication skills and telephone manner
  • Strong computer literacy including internet and socialmedia
  • Possess a positive attitude
  • Capable of working independently but also able to workeffectively within a team
  • Full training provided
  • Ability to work weekends, public holidays on a rotatingroster
  • Benefits:

  • Full-time positions available
  • Employee Assistance Program (EAP)
  • Training Pathway and Growth opportunities provided
  • Joining a group that continues to grow and expand in the Autoindustry
  • Supportive environment with ongoing feedback and guidance toensure you succeed
  • If you think this role is right for you, please apply today bytaking the time to complete our online application.

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