Customer Service Administrator - Competitive Pay

Provide quality customer service. Respond efficiently to customer enquiries. Manage administrative tasks.

Do you have a passion for delivering excellent customer service?

Do you have experience or an interest in working in the Electrical Industry?

Would you enjoy a more personal and relaxed work environment?

We’re for it and we want to hear from you!

Come and join a small, dynamic team dedicated to providing top-notch service in the Electrical, and Test and Measurement Industries.  At Queensland Calibrations we are not only very good at what we do, we are also proud of how we get things done. We work hard, take risks, and are experts in our field.   We particularly like working together to delight our customers and we take time to celebrate our successes along the way.  Our employees are smart and flexible, and thrive in a culture that includes hard work, high standards, camaraderie, and making time to have fun.  If you want your next professional experience to help you master new skills, be recognised for your contributions, and have room for fun and fulfilment in your daily life – strap yourself in and join us! 

About the Role: 

We have a full-time opportunity for an enthusiastic and experienced Customer Service Administrator to support the business with a variety of administrative tasks.  Working from our office in Tingalpa, Brisbane you will be offered a competitive salary, on-site parking, regular working hours with no weekends, a dynamic culture, expert training – in a full time job with fun, supportive and friendly workmates.

Some of your key responsibilities will include: 

• Delivering efficient, courteous and effective customer service to a range of internal/external customers (front-facing, phone, email)
• Monitoring and management of incoming emails, orders and quote requests
• Controlling incoming and outgoing inventory, ensuring accuracy of records
• Creating and processing invoices, receiving payments and providing accurate lead times
• Maintaining accurate customer records
• Attaining and maintaining a level of knowledge of the company’s products and services such as to be able to confidently respond to customer queries

We're ideally looking for someone who can demonstrate the following:

• Highly developed customer service skills
• Accuracy and efficiency in data entry
• Well presented
• Attention to detail, organisational skills, and superior time management skills
• Reliability and punctuality
• Excellent verbal/written communication skills; extraordinary listening skills
• Minimum 2 years experience with Xero or similar accounting packages (proficient in processing invoices, purchase orders and quotations)
• Proficient in Microsoft Office Suite - including Outlook, SharePoint, Word, and Excel with the ability to learn additional software as needed
• Positive energy
• Able to lift up to 10kgs
• Open Drivers Licence
• Certificate of Education (Year 12 minimum)
• Looks for both fun and humour in their daily work

If this role sounds like you, please don’t wait - apply now!

Please note: Unfortunately only shortlisted candidates will be contacted.