Customer Service & Invoicing Support

We are a wholesale supplier of Professional Skin Care products, supplying to salons, beauty clinics and hotel spas nationally for almost 24 years:

Daily tasks for this role:

• Invoicing of orders received from our business partners & ecommerce
• Daily cash collections
• Provide outstanding customer service and build strong relationships with our partners

Responsibilities include:

• Invoicing (80% of the daily tasks)
• Accounts Receivable - collection of cash
• Calculation of customer entitlements
• Liaising directly with our business partners
• Compiling reports
• Bank Reconciliations
• Assisting in 'Month End' closing
• Taking of orders over the phone
• Assisting our customers via phone and email
• Supporting the sales team

The ideal candidate will be an all-rounder with exceptional customer service skills. You must understand the importance of building customer relationships, accuracy and precision of invoicing, in a team environment. Positive attitude is a must in our team and the successful candidate will be personable with a 'can-do' approach. 

Knowledge, skill, ability and personal Requirements

• A commitment to customer service & satisfaction.
• General Ledger experience an advantage.
• Proactive and a good team player.
• Well-versed in importing data to excel and manipulate the data according to the needs of the company requirements.
• A warm, friendly, welcoming nature and eagerness to provide exceptional service to our partners.
• Be an enthusiastic, flexible, supportive team player.
• Display excellent communication skills.

SAP experience preferred, not essential

This position is a fixed term contract of 3 months, potential to be permanent position.

Hours of work: 9am - 4:30pm; Monday to Friday - no weekends!