Customer Service / Branch Administrator

Yokohama-TWS is a global leader in the manufacture and supply of Industrial Tyres worldwide. Nationally we have a network of owned and operated Interfit branches which supply, fit, service and provide regular maintenance of Industrial Tyres to a vast portfolio of customer machinery and fleet equipment. 

We are looking for an experienced Administrator, who will be based at Keysborough, who can multi task and think on their feet, be confident in liaising with our customers and capable of providing support to our teams at Keysborough and Truganina.

The ideal candidate will be an enthusiastic, confident and very reliable team player. Prior experience of heavy machinery or tyres would be a distinct advantage. A ‘can do’ attitude is a must!!!

Your duties will include but not be limited to

• Dealing with customer enquiries in person, by email and over the phone
• Raising sales orders, invoices and quotes
• Scheduling work activities and deliveries
• Verifying and checking invoices
• General office duties

Skills and Experience

• Safety Focused
• Computer Literate (specific training will be given on our systems)
• Customer Focused
• Team Player
• Diligent and Trust Worthy
• Good Communication Skills