Customer Service Coordinator

We have an exciting opportunity for a Customer Service candidate to join a well established company. This is a 12 month temporary role, with the view to go permanent. This will not be suitable for Working Holiday Visas.

This company is one of the world's leading medical technology companies, they offer a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine, which help improve patient and hospital outcomes. They are active in over 100 countries around the world and are enjoying continued success in securing the number 2 Best Place to Work in 2018.

This role will be an initial temporary assignment of 6 months with the view to extend long term.

The Role!

Join this national company as part of their Customer Service Team. Within this role as the Team Administration Assistant, you will be supporting and working closely alongside many internal divisions such as the Customer Service, Sales, Operations and Finance teams.

Duties may include:
Tracking delivery ETAs and investigating where items are along the supply chain process.
Process customer orders and record all relevant information on our database.
Data entry Work with other customer service divisions to ensure customer invoices and bookings are up to date.
Liaise with all internal departments including sales, operations and finance to ensure best practice.
Taking inbound and outbound calls from customers and attending to their inquiries.

About you?

Previous customer service experience
Strong experience with data entry tasks
Strong attention to detail
Strong initiative with the ability to work autonomously
High levels of enthusiasm and motivation
Strong communication and interpersonal skills

If this sounds like you, please don't hesitate and APPLY NOW and Lauren from people2people will be in contact.

Operating for over 19 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
 
At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.