Customer Service (Mandarin Speaking) - Rewarding Work

Customer Service

Faststud is a leading supplier to the commercial and residential building industries.

Working with Australia's leading manufacturers, we distribute building products including steel framing, plasterboard, fibre cement, insulation, and accessories.

We are looking for a Customer Service driven individual to work in our Trade Counter/Customer Service Team. You will be responsible for delivering exceptional service to new & existing customers as well as supporting our sales team.

Our team is helpful and welcoming and have excellent relationships with our customers and suppliers. The right candidate will have superior customer service skills and be eager to work in a busy, fast-paced environment. Full training will be provided.

Responsibilities include:

• Process quotes and customer orders as required.
• Phone & email enquiries.
• Provide support to the sales team
• Build & maintain professional relationships with customers
• Work closely with our network of suppliers
• General administrative tasks

To be considered for this role you will need to:

• Have a good understanding of building products and/or hardware
• Have an appreciation of good customer service
• Have strong communication & problem-solving skills 
• Have good computer literacy
• Be a team player
• Be willing to learn

If you are seeking a fantastic opportunity to join an industry leader and believe in the importance of delivering exceptional customer service, we would love to hear from you! 

If this sounds like the position for you, please forward your resume by clicking the link on this advertisement.