We are on the lookout for a competitive Customer Service Officer to join our incredible team at Hays | Contact Centres in Caboolture, Brisbane QLD.
Growing your career as a Contract/Temp Customer Service Officer is an outstanding opportunity to develop valuable skills.
If you are strong in people management, emotional intelligence and have the right work ethic for the job, then apply for the position of Customer Service Officer at Hays | Contact Centres today!
Your new company
We have an exciting opportunity for a Customer Service officer to join a Local Council on the North Side of Brisbane.
Your new role
- Undertake the provision of accurate and appropriate responses to customer enquiries and issues
- Compile requests for action by Council departments, process applications and complete financial transactions
- Ensure compliance with relevant Council and Customer Services policies, practices, procedures, and service standards.
- Providing input into the development of departmental procedures and processes, advocating for the customer and supporting continual improvement and efficiency
- Assist with developing the capability and capacity within the team and contribute to a positive working environment
What you'll need to succeed
- Great communication skills
- Customer service experience
- Have experience in a similar role
What you'll get in return
- This is a 6-month contract with the possibility of an extension
- A fantastic training programme
- Paying $37.45 per hour + super
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Benefits of working as a Customer Service Officer in Caboolture, Brisbane QLD:
● Opportunity to Make a Difference
● Rapid Progression
● Advantageous package