We are actively engaged with Australian Maritime Safety Authority in Canberra who are looking for multiple Customer Service officer to commence an initial 12 months contract with possible extension.
Australian Citizens are eligible to apply.
Purpose of the role:
Reporting to the AMSA Connect Operations Supervisor, the Customer Service Officer (CSO) will be responsible for the provision of face-to-face, telephone and electronic customer service to AMSA's Domestic Commercial Vessel stakeholders. This role will see the CSO provide assistance with the completion and processing of applications for certification and connecting and providing our stakeholders with information about other AMSA services. The CSO will also provide administrative support to the regional office as required.
People who are successful in this position must have the following pre-requisites:
Receive and handle inbound telephone calls and emails / other multi-media enquiries relating to AMSA's operations with initial focus on the National System and marine qualification, taking all steps required to resolve the enquiry / request.
Sahar Ghafoori
Recruitment Consultant - Public Sector
Let's Connect
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy
Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup
State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
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