We are looking for an enthusiastic Customer Service Officer to join our elite team at Veritas Recruitment in Mulgrave, Melbourne VIC.
Growing your career as a Full time Customer Service Officer is an exceptional opportunity to develop valuable skills.
If you are strong in decision-making, creativity and have the right drive for the job, then apply for the position of Customer Service Officer at Veritas Recruitment today!
About the business: This global company specialises in the manufacture and distribution of commercial equipment used across a number of industries and are very well established within their market. Our clients prides themselves with the delivering of exceptional customer support by providing innovative solutions and unparalleled support service.
About the role: We are seeking a dedicated and customer-focused Customer Service Officer to join this team. The ideal candidate will have excellent communication skills and a strong commitment to customer satisfaction, ensuring that their customers receive the best possible outcomes at all times. This role is crucial in ensuring thier customer's receive the best possible service and support.
Your key duties will include, but not limited to:- Process sales orders accurately through SAP
- Provide updates on stock availability, pricing, delays and ETA’s
- Following up with customers pre and post servicing
- Respond to general product and delivery enquiries
- Fielding enquires regarding repairs and credits from existing clients
- Produce daily sales order reports and other reports as requested by management
Ideally you will have:- Strong product-based customer service experience within an office environment is highly desirable
- Previous CRM and MS Office experience, particularly SAP knowledge will be highly regarded
- The ability to work to deadlines and balance priorities
- Strong attention to detail and accuracy is key
- Collaborative team player with strong communication skills
This is a great opportunity to join a friendly supportive and dedicated team. This company prides themselves on their positive company culture, strong leadership, and growth opportunities. With free parking onsite and a hybrid working model after the initial 6 months training period, this is an opportunity not to be missed.
APPLY Today!
To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Jenny Hiep on 03 9535 2115 Benefits of working as a Customer Service Officer in Mulgrave, Melbourne VIC:
● Excellent benefits
● Rapid Progression
● Advantageous package
No CV Required
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