Customer Service Representative

Customer Service Representative - Builder Developer - North West Sydney

What's on Offer

• Long term security with 3 years secured work right now


• Great environment and great leadership in place that will ensure mentoring and career growth can happen making it very hard for people to want to leave


• Diversity in projects the company deliver from H&L to medium density projects for large stand-alone developers

Overview of the role

• Baulkham Hills Location


• Residential Builder with a development arm – highly successful


• Not your typical project home builder; they have a diverse portfolio of work


• Big land bank which sees them in a strong position right now giving the current land shortages


• Work alongside an existing team of 4 with a dedicated CSR Manager


• Salary depending on experience, $75k – $90k + Super

• Support clients from contract deposit to handover through the provision of personalised customer service and administration support


• Client Relationship Management


• Maintenance of client files and related information


• Workflow management and reporting


• Liaison with internal departments and teams on required approvals


• Coordination of engineering details, water board, hydraulic, acoustic, bushfire etc.


• Preparation of submission documentation and liaison with relevant Developer/Council/PCA


• Coordination of all necessary documentation from clients, suppliers, contractors, lenders, brokers as required


• Provision of practical completion and settlement letters prior to and completion of settlement
  

Requirements To Apply

• 4 + years of experience within the building industry in a Customer Service role with working knowledge of the Pre-Construction and Construction process.


• Ability to clearly identify the Customers’ needs and generate solutions to suit both the Customer and business.


• Excellent communication skills both written and verbal.


• Interpersonal skills with the ability to build a quick rapport with Customers


• Strong attention to detail.


• Competent computing skills in Microsoft Office, On-Site Companion or an equivalent system


• A confident and friendly personality with the ability to work well in a co-operative team environment


• Self-motivated, dedicated and dynamic


• Highly organised with the ability to multi-task and deal with a variety of activities

How to Apply

To send in an application, please hit ‘Apply’ and attach resume or alternatively, if you have any questions about the role or company please ‘Call’ Anna Drillsma 0417 961 056

All applications are strictly confidential and will not be sent to any client for any role without your prior approval.

In order to be considered for this full-time position, you MUST be eligible to work in Australia with no work restrictions.

Please be advised that only shortlisted candidates will be contacted.