Customer Service Representative - Rewarding Work

The Company

Work for leading Australian manufacturer of commercial kitchen equipment and appliances, working with close to 50 brands.

This rapidly growing organisation has offices across Australia, New Zealand, the UK, and USA. They are excited to expand their customer service team with a standout individual who is looking to join their tenured and high performing team.

The Role

This role is a fast-paced, and varied opportunity where no two days are the same. In the role of Customer Service Representative, you will be responsible for the following:

• Manage the sales orders process and process orders accurately in SAP.
• Proactively liaise with all departments to ensure customer orders are delivered to the customer as expected and required.
• Daily reporting as directed.
• Proactively liaise with all departments to ensure customer orders are delivered to the customer as expected and required.
• Provide high level customer service via phone, email, and in person.
• Handle existing orders, deliveries, stock availability and product enquiries in a timely and accurate manner.
• General ad-hoc administration and office support.

Your Profile

You have demonstrated Customer Service experience, with keen problem-solving skills and the ability to effectively communicate with a wide range of stakeholders and customers.

Key selection criteria include:

• Problem- Solving - adaptability and initiative are key in this role
• Strong attention to detail
• Strong computer literacy and data entry skills
• ERP experience essential

Why join?

• Join a well-established brand with a global presence.
• Continuous Learning & Development.
• Flexibility - Opportunity to work hybrid after training.
• Free parking!

Apply Today

Please send your resume by clicking on the apply button.

Learn more about our Mount Waverley recruitment services: https://www.roberthalf.com.au/mount-waverley

Job Reference No: 06830-0012930489EM

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