Customer Service & Sales Support

About Us: Welcome to AAC, where extraordinary experiences begin! As Australia's leading manufacturer and supplier of identification wearables and crowd control solutions, we have been setting industry standards since 1997. Our roots in the amusement, leisure, and recreation industries have blossomed into a dynamic range of offerings, from our world-renowned Tyvek wristbands to our innovative digital print technologies. We're not just a company; we're a one-stop-print-shop of innovation and creativity. 

Join us on our journey to redefine our industries and ignite innovation!

The Role: We are seeking a Customer Service Specialist to join our dynamic team in an office-based role. As a leading printing company that handles a high volume of orders daily, this position is ideal for someone who is a logical thinker, possesses a sharp eye for detail, and is eager to develop both personally and professionally. You will be the face of AAC, playing a crucial role in upholding our reputation for seamless customer experiences and innovative solutions to everyday challenges.

Key Responsibilities:

• Provide exceptional customer service via phone, email, and face-to-face interactions.
• Understand and effectively communicate our broad range of printed products and event services.
• Processing of phone, email and website orders.
• Resolve customer queries efficiently and professionally.
• Collaborate with team members to enhance customer satisfaction and service standards.
• Embrace and contribute to our culture of innovation and continuous improvement.

About You:

• Excellent communication skills and a strong customer-focused mindset.
• Ability to think logically and solve problems effectively.
• Printing and/or understanding of Graphic Design, highly regarded.
• Eagerness to learn and grow within a dynamic industry.
• Strong organisational skills and attention to detail.
• A positive, proactive approach to your work.

Why Join AAC?

• Be part of a company with over 25 years of experience combined with a strong startup vibe.
• Work in a culture that values innovation, creativity, and extraordinary experiences.
• Opportunity to work with a diverse range of products and services across various industries.
• Join a team that thrives on challenging the status quo and redefining what's possible.

Apply Now! If you're excited by the prospect of creating unforgettable experiences and being part of a pioneering team, we would love to hear from you. Visit our website at aac.com.au to learn more about us and apply.

AAC is an equal-opportunity employer committed to creating a diverse and inclusive work environment.

Follow us on social for more info!

Facebook: www.facebook.com/aacaust

Instagram: www.instagram.com/aac.com.au/

Youtube: www.youtube.com/channel/UChfsWHL13ziQo9UhNSe9ERQ