Customer Service - with Great Benefits

ABOUT THE BUSINESS

Mainfreight is in the business of global supply chain logistics.  Put simply, we partner with our customers to provide the full spectrum of Warehousing, Domestic Transport, Wharf Cartage and International Air and Ocean Freight services.  Our operations are powered by a global team of more than 10,700+ passionate people, world-class technology and a can-do attitude.  We currently operate in 342 branches across 27 countries.  We are one big family, and we are fiercely protective of our deep-rooted identity.  Instead of embracing popular corporate conventions, we protect and nurture the unique culture, character and individuality that sets us apart.

ABOUT THE ROLE

We have a position that has become available within our enthusiastic and motivated Epping Customer Service Team. This is an excellent opportunity to develop your career through the Mainfreight Distribution business. With high influence on internal promotion this is the opportunity to kick-start an exciting and rewarding career.

We are looking for a focused team player, who has a strong understanding of people and is passionate about providing great service to our customers.

The ideal candidate will require both strong interpersonal and good time management skills, a commitment to follow up and follow through issues, a positive "can-do" attitude, and good computer skills.

SKILLS & EXPERIENCE

To be successful you will need to possess the following skills and attributes:

• An energetic, proactive and positive attitude to customer service
• Eagerness and enthusiasm to learn
• Polite and friendly phone manner
• Bubbly, vibrant and team orientated personality
• Well presented
• Management of agitated customers and complaints in a positive and professional manner
• Ability to problem solve
• Excellent time management skills
• Computer literate
• Strong verbal and written communication
• Ability to work under pressure in a fast-paced environment
• Be motivated

In return for your hard work and dedication you will be rewarded with job security, ongoing personal development training, progression opportunities and a hardworking, supportive and positive team.

If you are up for the challenge, looking for progression in your career and have the skills and attributes required, please submit your resume and cover letter via the 'Apply' button.