Customer Service - Work from office

Are you looking to progress your career as a Scheduler / Allocator and excited to help people in the disability and aged care sector…? If so, this could be a fantastic opportunity for you.

Key Role Insights

• Responsible for a set region in Milton and part of a small regional team
• Buddy up with your Regional Manager to grow your region
• Ability to move into a Senior Customer Service role quickly with an increase in salary
• Monthly bonus scheme (no threshold) linked to support hours you schedule in your region
• Working a lifestyle roster where you work across mornings and evenings.

About Us

Conexson is a rapidly growing company within a larger group, that specialises in staffing solutions for the Disability and Aged Care sector.

Our Vision – is to be one of the largest, national workforce providers in the Disability & Aged Care sector and be pivotal in the improvement of care delivered in Australia.

Our Purpose – is to find and match care that connects. What does that mean…? One of the ultimate outcomes of recruiting a Support Worker for a Client or Participant is for the Participant to develop a strong connection with the Support Staff. We believe that a strong connection is built by the high quality of care delivered and a strong personality match.

Your Role

You will be the “Connection” Wizard working in a team of 3 other Schedulers. You will liaise with the Clients and Participants and understand exactly the type of person they are looking for. You will then use your scheduling prowess to bring it all together by linking our support staff's expertise to our client's needs.

You will then obviously be spending a lot of time being hands-on with your teammates identifying where we need to increase our staff to fill all the shifts that come in.

Someone from traffic control or construction who is used to high-volume coordination of works is perfect for this role. Obviously, someone from the healthcare sector is great as well.

Who we are looking for

• A beautiful person to be around - we like to work with lovely people.
• Someone obsessed with filling shifts, closing jobs out, and delivering for clients
• You are dynamic and quick to find a solution
• Love working in a fast-paced environment
• Thrives to be better every day
• Strong communicator
• Love working in a fun, supportive and client-focused culture

The Reward

You will be joining a passionate and energetic team excited to make a difference in the Disability & Aged Care sector.

We are offering;

• Monthly bonus scheme with no threshold based on the number of support hours delivered by you and your team
• Ability to move quickly into a senior position if wanted
• Employee Benefits program

Conexson has grown by over 100% last year and expects to double again in 2024. Conexson focuses on looking after our staff and promoting from within to retain our great culture. This is leading to great opportunities for the Conexson team.

If this sounds like the role for you, click apply now! We can work around our ideal candidate but want someone to ASAP