Customer Technology Delivery Manager (Temporary Opportunity - up to 30th June 2027)

You’re a leader who takes ownership and actively creates positive change.

You know that not all tech and digital roles are the same. Be part of a team that ensures a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities and regions.

In this role, you'll:

You will lead the delivery of complex technical solutions across multiple virtual teams, ensuring alignment with business requirements, product strategy, solution architecture, and strategic priorities.

This role will see you provide technical leadership and coordinate across disciplines to deliver high‑quality, efficient outcomes aligned with the enterprise portfolio. 

You will oversee multi‑stream delivery, collaborate with key technical teams, manage delivery pipelines and resourcing, and partner with PMO&E to ensure adherence to governance frameworks while proactively managing risks, dependencies, and timelines.

For more information on this position and business unit, view the role description and information pack.

About you

You bring extensive experience overseeing the delivery of technical solutions within complex, multi‑disciplinary teams, supported by a strong understanding of enterprise applications, systems integration, cloud platforms, and solution architecture. 

You have proven capability in capability uplift and resource planning, with experience working across large‑scale technology portfolios.

Your  demonstrated knowledge of government delivery frameworks, governance structures, and procurement processes, enabling effective delivery within a regulated public‑sector environment will see you excel.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.  

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.