Data Developer - CRM (Microsoft Dynamics)

• Be part of a major enterprise‑wide CRM transformation as we implement Microsoft Dynamics 365


• Design, build, and optimise CRM data assets that power adviser and client experiences


• Work with a collaborative delivery team where your data expertise drives real business outcomes
  
  

The opportunity to join our team

We’re looking for an experienced Data Developer to join our Client Channels Technology team and support the delivery of our enterprise CRM platform. Reporting to the Delivery Lead – CRM, you’ll play a critical role in designing, building, and maintaining CRM data assets that enable insight driven decision making across the business.‑driven decision making across the business.

This role starts with a focus on our Advice division and will expand to support other areas of the organisation over time. You’ll work closely with product, delivery, and business stakeholders to ensure CRM data is reliable, consumable, and integrated across our technology landscape. Your work will help shape how data flows through Microsoft Dynamics 365, how reporting supports business outcomes, and how CRM delivers value at scale.

You’ll contribute across the CRM delivery lifecycle, with responsibilities including:

• Designing, developing, and maintaining CRM data assets aligned to business and enterprise standards


• Building and supporting SQL based data solutions and end-to-end ETL processes ‑based data solutions and end‑to‑end ETL processes


• Executing the prioritised CRM backlog in line with enterprise strategy and delivery guardrails


• Creating consumable reports and analytics to support business insights and decision making


• Ensuring seamless integration between Dynamics 365 and downstream systems


• Working closely with product, delivery, and business stakeholders to understand data requirements


• Supporting delivery planning, risk management, and status reporting in line with governance standards


• Contributing to continuous improvement of CRM data practices and processes

What You Bring to This Role

To succeed in this role, you’ll bring strong technical capability combined with a practical, delivery focused mindset:‑focused mindset:

• Experience as a data developer within CRM or enterprise platforms


• Hands‑on experience with Microsoft Dynamics 365 or similar CRM platforms such as Salesforce


• Strong SQL development skills and experience delivering end-to-end data pipelines ‑to‑end data pipelines


• Experience with ETL processes and integrating data across complex system landscapes


• Familiarity with data analytics, reporting, and insight generation


• Strong problem-solving and analytical skills, with the ability to interpret business needs through data ‑solving and analytical skills, with the ability to interpret business needs through data


• Clear and effective communication skills, with confidence engaging with both technical and non‑technical stakeholders


• Ability to work collaboratively within agile delivery teams and manage competing priorities

Find the better way

What gets us excited about working here? Helping people feel good about their money as one of Australia’s leading financial wellbeing organisations. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives.

If this sounds like your kind of career, you sound like our kind of person. With us, you’ll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you’ll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it “putting our fingerprints on the future”.

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

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To Apply

Read more here about why you should join our team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.