Data Processing Officer

Join Our Team: Data Processing Officer

Who Are We?

Step into the forefront of the debt recovery industry with Commercial Credit Control, a national leader committed to personalized client support! 

As we embark on an exciting journey of rapid growth in 2024, we're looking for a dynamic Data Processing Officer to be a vital part of our success.

About the Role

Immerse yourself in a fast-paced, stimulating environment as a Data Processing Officer. Your role will be crucial in ensuring the smooth handling of data and administrative processes. This position offers a blend of routine tasks and unique challenges, perfect for those who thrive on precision and love problem-solving.

Key Responsibilities

• Data Management: Prepare and manipulate data for import into our systems, ensuring accuracy in importing and exporting data.
• Report Generation: Create insightful reports, providing critical data analysis to support business decisions.
• Process Improvement: Evaluate and enhance processes to improve efficiency, reduce costs, and optimize collections.
• Collection Analysis: Analyze dialer statistics and collection processes to ensure optimal functionality.
• Cross-Training and Support: Train team members and act as backup for daily insight message distribution to collectors.
• Administrative Tasks: Conduct letter reviews, manage bulk letter runs, update process procedures, assist with end-of-month payments, and support the Operations Manager with daily planning and work allocation.

Work Perks

• Flexibility: We are advocates for work-life balance!
• Investment Opportunities: Invest in your future with our employee investment options.
• Employee Assistance: Access support through our Employee Assistance Program (EAP).
• Health and Wellness: Enjoy a subsidized gym membership and discounted private health insurance.
• Team Spirit: Participate in staff events, theme days, and team lunches.
• Career Growth: Unlock your potential with opportunities for long term career growth as we continue to grow! 

What You'll Need to Thrive

• Technical Proficiency: Strong skills in Microsoft Office, especially Excel; experience with Access and SQL is a plus.
• Detail-Oriented: Exceptional accuracy and attention to detail.
• Analytical Skills: Proficient in data entry, analysis, and interpretation.
• Communication Skills: Excellent written and verbal communication; a positive attitude towards customer relations and team collaboration.
• Independence and Initiative: Ability to work independently, prioritize tasks, and solve problems proactively.
• Computer Skills: Proficient with spreadsheets, word processing, and business operating systems.
• Customer Relations: Positive attitude towards customers and staff.
• Organizational Skills: Strong organizational and telephone skills.

Qualifications

• Proven corporate experience in data processing, analysis, and administrative tasks.
• Tertiary study in a relevant discipline is desired.
• Familiarity with the debt recovery industry is advantageous.
• High level of literacy and numeracy skills.
• Sound understanding of business operating systems and effective job scheduling.

If you're a meticulous, proactive individual with a knack for data and a passion for improving processes, we want to hear from you!

How to Apply

Submit your resume and a cover letter detailing your relevant experience and why you're the perfect fit for this role.

Successful shortlisted applicants will be contacted from Monday, June 17th, 2024. Please apply ASAP.