Day Spa Manager - Winter Season 2026 Falls Creek

Traverse Alpine Group is excited to announce an opportunity for a Day Spa Manager for the Winter Season of 2026. This seasonal role is perfect for an enthusiastic professional who is eager to lead a dedicated team and create a serene spa atmosphere in the picturesque alpine setting. As the Day Spa Manager, you will be responsible for overseeing the daily operations of the spa, ensuring high standards in service, staff performance, and customer satisfaction. Embrace this chance to provide guests with an unforgettable wellness experience during the winter months.

Responsibilities

• Manage all aspects of the spa's daily operations, including staff management, client bookings, and service delivery.
• Lead, train, and inspire a team of spa professionals to deliver exceptional services and exceed guest expectations.
• Maintain quality control of all spa services and treatments to ensure compliance with brand standards.
• Coordinate inventory management and supply procurement while keeping track of expenses.
• Address guest inquiries, feedback, and complaints promptly to enhance customer satisfaction.
• Create and promote seasonal spa packages and special promotions to attract guests and grow the spa’s clientele.
• Stay informed about the latest trends in spa treatments and wellness practices.

• Previous experience in spa management or a similar leadership position within a hospitality setting, preferably in a seasonal environment.
• Strong understanding of spa services, health and wellness trends, and operational management.
• Excellent leadership and communication skills, with a focus on teamwork and guest relations.
• Ability to drive sales initiatives and create memorable guest experiences.
• Organizational skills and attentive to detail in managing operations.
• Passion for the wellness industry and a commitment to providing outstanding service.
• Relevant qualifications or certifications in spa management, beauty therapy, or related disciplines.
• Willingness to work during peak winter season, including weekends and holidays.

• A work culture that values inclusivity, cultural and gender equality in a professional and supportive work environment

• Access to a range of learning development activites to encourage career progression
• Organised group outings and an epic annual staff party
• Accommodation, in Falls Creek village, is offered within our group at a fraction of the cost.
• A staff meal is provided, when on shift
• Access to company discounts accross all our venues
• In venue and company wide incentives
• Live in an amazing ski in & ski out location in Falls Creek with an awesome group of staff who love life and the snow.
• Early/late starts + early/late finish roster times = more riding time!
• Access to health and wellness programs and our Employee Assistance Program (EAP)
• Be a part of a passionate group of hospitality staff who bring their best every day to work and pick up some new skills.
• Choose a seasonal role for winter or for the right staff we can offer a year-round role between our 7 venues (and growing!) in Falls Creek (VIC) & Bright (VIC)