At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
The Delivery Insights & Performance Lead is a critical technology leadership role responsible for establishing and maintaining the delivery performance view across Digital Channels Technology.
You will create a single source of truth for delivery capacity, utilisation, throughput, and flow across squads, platforms, and value streams. By synthesising delivery data and performance insights, you'll enable technology leaders to make informed decisions, proactively manage risks, and improve delivery outcomes.
This role is ideal for someone who thrives on turning complex delivery data into meaningful insights, influencing senior stakeholders through evidence-based recommendations, and driving continuous improvement across large-scale technology environments.
Importantly, this is not a delivery execution role. You will not manage people, approve funding, or own scope decisions. Instead, you will own delivery performance visibility, reporting, measurement standards, and performance intervention through delivery leadership.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Type: Permanent
Role Location: Melbourne or Brisbane
Work Hours: Full-Time
As a Delivery Insights and Performance Lead, you will be responsible for:
To grow and be successful in this role, you will ideally bring the following:
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 119827 .
27/07/2026, 11.59pm, (Melbourne Australia)
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