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Ippon is a team of true technologists who leverage contemporary thinking and tools to enhance the way our clients drive value. Whether it’s a bespoke platform to improve employee engagement within a national retail chain, or developing an app that provides next level direct customer interaction; value is delivered to our clients when we begin by understanding the business outcomes they desire and then apply our technical expertise to make these a reality.
The Delivery Lead position is to lead cross-functional teams in delivering high-impact technology solutions. This individual will be responsible for day-to-day project delivery, ensuring alignment across engineering timelines, business goals, and stakeholder expectations. From planning through execution and closure, the Delivery Lead plays a key role in driving structure amid ambiguity, fostering team collaboration, and keeping projects on track, on time, and on budget. The ideal candidate is driven, organised, and a strong communicator with a passion for becoming a trusted partner to both clients and internal teams.
You’ll find the work challenging, the people stimulating and the environment-friendly, welcoming and accepting.
Required skills and experience
- 5+ years of experience as a Project Manager in IT consulting or a technology-driven organisation
- 3+ years of experience as a PM supporting technical product roadmaps and strategies
- 3+ years of experience working closely with product development teams in an Agile environment
- Proven experience with enterprise-wide dependency management
- Demonstrated success managing both Agile and Waterfall projects, including complex cross-functional efforts
- Strong communication, organizational, and leadership skills with the ability to manage multiple initiatives simultaneously
- Hands-on experience with project management tools (e.g. Miro, Notion, Jira, Confluence, Smartsheets, etc.)
- Preferred Qualifications:
- Bachelor’s degree in Computer Science, Business, or related field (or equivalent experience)
- Experience leading technical delivery for Data Engineering (Snowflake, Data Lake, Data Pipelines), DevOps, or Cloud projects (AWS, Migration, Modernization)
- Familiarity with enterprise-scale software development lifecycle and associated processes
- Previous experience in Financial Services or other regulated industries
- Relevant certifications such as PMP, CSM, or Prince2
- Experience driving continuous improvement in communication, tooling, and release management practices
Roles & Responsibilites:
- Project Delivery & Execution
- Drive day-to-day delivery operations, including milestone tracking, risk and dependency management, and coordination of key events (e.g., end-to-end testing, mock go-live, and production releases)
- Build and maintain detailed project plans that align product roadmaps, engineering timelines, and business goals
- Identify and mitigate project risks early, developing contingency plans to maintain momentum and avoid blockers
- Ensure delivery adheres to Ippon’s delivery playbook; contribute to continuous improvement in tools, templates, and internal processes (e.g. Jira, Confluence, dashboards)
- Stakeholder Management & Communication
- Serve as the connective tissue between product, engineering, architecture, and leadership
- Provide clear, proactive and timely communication around project status, blockers, KPIs, and mitigation strategies
- Lead structured release planning and go/no-go decision-making across client and internal teams
- Cross-Team Collaboration & Leadership
- Proactively resolve delivery blockers by fostering collaboration across functions
- Champion structure in ambiguous environments by identifying gaps and driving alignment
- Guide effective meetings and ensure the right voices are heard to move decisions forward
- Client Success & Team Building
- Build trust and strong working relationships with client stakeholders and project teams
- Serve as a mentor to consultants around communication, stakeholder engagement, and delivery presence
- Promote Ippon’s brand through exceptional client experience and by contributing to thought leadership, events, or internal knowledge sharing
- Drive project closeout activities including retrospectives, documentation, and capturing success stories and lessons learned to inform future engagements
- Lead with curiosity, continuously asking the right questions to uncover needs, anticipate challenges, and drive engagement success
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