Dental Front Office Coordinator

You have a proven ability to contribute to the success of the company you work within. You have confidence in the dental field and now you're looking for a long-term career with future growth into practice management?

As a front office coordiantor, you will play a vital role in enhancing the patient experience at our practice and for furthering the success of our business.

You will be responsible for all aspects of the day-to-day operations of the practice reception as well as some senior administrative duties. You’ll work alongside our existing receptionists in a fast-paced environment. In addition to these duties, your role will entail:

• Strategically keeping the dentists busy,
• Treatment Coordination,
• Building connections by having engaging conversations with patients during daily interactions
• Updating training manuals,
• On-boarding and training junior staff,
• Assisting the directors of the business as needed.
• Looking over the books during days which you're not rostered on (Every Tuesday dedicated to admin work)

About you

• You know that customers and clients appreciate your service.
• You have demonstrated experience in leading a team.
• Your previous employers recognize that you are productive with your time and have commended your ability to prioritize tasks.
• You have substantial experience in a dental receptionist, treatment coordinator or front office coordinator role.
• You’re a stickler for rules and operating procedures because you know the importance they carry in keeping a busy environment calm and manageable.
• You have overcome a lot of personal and professional challenges to grow as an individual.
• You enjoy working towards goals.
• Knowledge in cosmetic dentistry, ortho, implants and general dentistry is desirable,

About Us

At Balmora Dental we transform lives by helping people regain confidence in their oral health. We pride ourselves on clear communication and courteous care to give every patient, and our prevention first approach to dentistry means our patients are fixed, and they stay healthy and maintain it. If you feel empowered by improving patients' lives and the success of our business, apply now!

Although our business operates 7 days a week, the role will involve 4 days / week 8am start with a 6pm finish. Days throughout the week are negotiable, but it is preferred that you are able to work Mondays and Fridays, so that you can leave a good handover to weekend receptionists.

Competitive remuneration will be offered commensurate with the skills and experience that you will bring to the role. This role is for full time hours on a four day work week. This position is suited to candidates seeking a long-term career with future growth into practice management.

Job Types: Full-time, Part-time, Permanent

Pay: $30.00 – $35.00 per hour

Expected hours: 36 per week

Benefits:

• Employee discount
• Employee mentoring program
• Free drinks
• Professional development assistance

Schedule:

• 10 hour shift
• Monday to Friday

Experience:

• Dental receptionist: 2 years (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person

Application Deadline: 30/06/2024