DES Employment Consultant / Post Placement Support Consultant - Generous Compensation

Westgate Community Initiatives Group Ltd. (WCIG) is an established, not for profit organisation that is committed to creating practical responses to unemployment and disadvantage across Melbourne and Geelong. Our mission is to empower people to achieve a meaningful role in society.

Our Disability Employment Services (DES) program provides tailored employment and education support to assist people in overcoming barriers to employment (such as illness, injury, or disability) to prepare for, find and maintain employment. Our DES team works towards the same, purpose-led goal of improving lives through dignity and choice. 

The result of this mindset speaks for itself: due to program growth, we have multiple newly created opportunities for Employment Consultants and Post Placement Consultants to join our DES team in Box Hill on a permanent full-time basis. 

Have we caught your interest? Keep reading to see what you’re in for!

What we offer:

• Enterprise Bargaining Agreement (EBA) with industry leading salary levels that increase each year for the life of the agreement
• Above Award personal, compassionate and maternity leave schemes
• Paid Christmas closure leave
• Free Employee Assistance Program for all employees
• Salary packaging (up to $15,900 per year of your salary tax free + up to an additional $2,650 per year tax free for entertainment expenses)
• Flexible working hours and arrangements for work-life balance, including work from home dependent on operational requirements and RDOs
• Option of purchasing additional two weeks of annual leave
• Emphasis on staff training and professional development
• Mobile phone and laptop provided

Employment Consultant Role:

• Work closely with your caseload to develop their skills and become job ready by providing flexible and tailored assistance, including pre-employment and vocational support
• Liaise with employers to generate new employment leads
• Identify and address any non-vocational barriers to employment jobseekers may have and alleviate them through collaboration with support services
• Provide support and mentoring around job search activities, and career guidance
• Your driven nature will ensure you meet and exceed your targets by placing participants into employment
• Actively source employment opportunities from employer networks and advocate for your job seekers
• Ensure services delivered are compliant with contractual requirements and other relevant legislation

Post Placement Support Consultant Role:

• Provide ongoing post-employment and education support to both the employer and participant to maintain the site’s placements
• Identify potential fall outs from employment and promptly implement strategies to support the participant
• Maintain and submit accurate records and collate information, such as payslips, invoices, and wage subsidies in a timely manner
• Escalate at-risk outcomes and wage subsidies to the Site Manager and DES Manager immediately
• Build and maintain employer relationships to increase engagement and retention rates, while also securing extra business through lead generation
• Ability to adhere to strict compliance frameworks and contractual reporting requirements

About you:

• Prior experience in employment services is preferred but NOT essential – if you have the right attitude, we can teach everything else!
• Experience working with people from diverse backgrounds is preferred, as you will be working with people facing various barriers to employment to overcome any workplace challenges
• Prior experience in case management/business development will be highly regarded
• Demonstrated ability to meet and exceed KPIs
• Willing to learn and highly flexible and adaptable in a changing environment
• Passionate about helping people and making a difference in the community
• Knowledge and understanding of issues that affect job seeker engagement with education and employment

If you are interested in a particular role, please indicate in your cover letter. Applications without a cover letter are unlikely to proceed further. You are encouraged to apply as soon as possible if you are interested, as shortlisting for interviews will commence immediately and is ongoing. If you have any questions, please contact Carmen Wong – HR Specialist on 03 9689 3437. 

Due to the anticipated high volume of applications, we regret only shortlisted applicants will be contacted. This listing will be removed once the position has been filled.

WCIG does not accept unsolicited applications or phone calls from recruitment agencies. 

WCIG is committed to the principles of Equal Employment Opportunity and supports the creation of working conditions to ensure that all employees have an equal chance to seek and obtain employment, promotion and training. WCIG encourages applications from Aboriginal and/or Torres Strait Islanders and/or those with a disability.  Only Australian citizens, permanent residents or people who have the right to work in Australia may apply.

Our organisation is committed to child safety. We have zero tolerance of child abuse. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records and reference checks (as we see fit) to ensure that we are recruiting the appropriately qualified and experienced people.