DES -Job Coach

Job Title: Job Coach

Company: atWork Australia

Location: Doonside

Salary: Competitive Salary + Quarterly KPI bonus incentive

This is an on-site position

Who we are:

atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. 

To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work’s for everyone.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

We are seeking a dedicated and enthusiastic Job Coach to join our team in Doonside, Australia. As a Job Coach, you will play a crucial role in guiding and supporting individuals to achieve their employment goals, helping them overcome challenges and secure sustainable careers.

This is an on-site position.

• Provide one-on-one coaching and support to clients, helping them identify their strengths, skills, and career aspirations
• Develop and implement personalized job search strategies and action plans for clients
• Assist clients in creating effective resumes, cover letters, and online professional profiles
• Conduct mock interviews and provide constructive feedback to improve clients' interview skills
• Build and maintain relationships with local employers to source job opportunities
• Organize and facilitate job readiness workshops and training sessions
• Monitor client progress and adjust coaching strategies as needed
• Maintain accurate and up-to-date records of client interactions and outcomes
• Collaborate with team members and other departments to ensure comprehensive support for clients
• Stay informed about local job market trends and employment opportunities

• Minimum of one year's experience in a customer service or client-facing role
• Demonstrated experience working with individuals overcoming challenges
• Strong communication and interpersonal skills with the ability to build rapport with diverse clients
• Excellent organizational and time management skills
• Proficiency in using job search tools, databases, and Microsoft Office suite
• Knowledge of current job search strategies and employment market trends
• Ability to work towards Key Performance Indicators (KPIs) and achieve placement outcomes
• Confident in liaising with multiple internal and external stakeholders
• Empathetic and supportive approach to client coaching
• Ability to motivate and inspire clients to achieve their goals
• Adaptability and problem-solving skills to address diverse client needs
• Current driver's license and willingness to travel within the local area as needed

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.