Desktop Support Officer - Ivanti Active Directory - Urgent Hiring

• Exciting opportunity within a Federal Government Department
• Initial 12 month contract + 3 x 12 month extensions
• Rewarding hourly rates $$$

One of Australia's leading Federal Government departments is looking to engage a skilled Desktop Support Officer to provide level 2 and 3 support to the departments site offices as well as remote support for users working from home or interstate. The successful Desktop Support Officer will be offered a 12 month contract with 3 x 12 month extensions. 

The successful Desktop Support Officer will be responsible for, but not limited to: 

• Completing incident tickets and service requests 
• Documenting processes and initiatives to enable effective IT operations. 
• Assisting in providing rapid VIP support Senior Executives nationally. 

The successful Desktop Support Officer will have experience in the following:

• Proven experience in a technical support role, supporting large numbers of users nationally. 
• Experience in using lvanti or similar IT Service Management tools. 
• Qualifications in Information technology or relevant industry experience
• Experience in supporting Active Directory, Win10/11, M365, Azure Virtual Desktops and iOS
• Experience in M365 Power apps, Intune, Netskope and Video Conferencing is highly desirable

This is a great opportunity with a high profile Federal Government Department! The successful Desktop Support Officer will be offered an initial 12 month contract with the view to extend for 36 months! If you have the required skills and experience, APPLY NOW. Please forward your application to [email protected] quoting reference number RF0457. For more exciting job opportunities go to www.hitechaust.com.