Digital CRM Consultant

Description
we need one strong Sr Dev/ hands on Lead at Sydney to start immediately with following JD: • 7+ years of proven experience delivering Microsoft Dynamics 365 CRM / Customer Engagement solutions in enterprise environments. • Strong expertise in Dynamics 365 Sales, Dataverse, and Power Platform with hands-on experience across design, customization, and delivery. • Extensive experience implementing and supporting Customer Insights - Journeys, including real-time and outbound journey orchestration. • Proven capability in customer segmentation, personalization, marketing automation, lead management, and campaign execution. • Strong experience managing multi-channel customer communications across email, SMS, and engagement workflows. • Skilled in customer engagement analytics, reporting, and performance optimization for marketing and customer journey initiatives. • Strong development expertise in C#, .NET, JavaScript, Power Automate, and Azure integration services. • Demonstrated success integrating Dynamics 365 with enterprise platforms, third-party systems, and customer engagement channels. • Proven ability to mentor development teams and lead technical delivery in Agile project environments.