Digital Research Analyst

Intersect Australia Ltd

Canberra

Education & TrainingResearch & Fellowships

Full time 

Hybrid work arrangement - work from home 2 days a week

Interesting Projects

Intersect is Australia’s largest full-service Digital Research support agency. We provide robust, innovative services and collaborative technology to support world-class research at our member organisations and in the wider research community.

Intersect delivers expert advice, compute and analysis platforms, data storage, custom engineering, consulting and training programs to thousands of researchers every year. 

  The Role 

Intersect is seeking a dynamic, energetic, and proactive Digital Research Analyst to be based in Canberra. The Digital Research Analyst (DRA) will be the primary interface between Intersect and the University. Based on campus, the DRA will work in partnership with senior university staff to provide effective support, advice, and assistance to university researchers. You will be supported in your role by Intersect’s network of Digital Research Analysts based at our member universities around Australia. Our full membership portfolio can be viewed on our website at www.intersect.org.au

 Responsibilities 

Reporting to the Head of Membership Services at Intersect Australia, and working closely with other Intersect DRAs and technical specialists, the primary responsibilities of the DRA are to:

• provide training, advice, and assistance to researchers on the best technology solutions to enhance their research productivity;
• assist researchers to effectively and efficiently use relevant digital research products and services to maximise research speed and capabilities;
• gather and document research specific IT requirements from the research community;
• liaise with stakeholders, including researchers, project managers, support staff, administrative staff, and management, in particular within the Research Portfolio, Information Services and Library divisions of the member organisation;
• help guide the development and deployment of relevant digital research services and provide advice on matters related to digital research including best-practice, policy, etc.;
• increase the visibility and acceptance of good digital research practice.

Selection Criteria

 Essential

• Exceptional communication, liaison, and relational skills, with a proven ability to understand and manage the needs of broad and complex stakeholder groups with diverse viewpoints;
• Experience with interpreting complex user requirements for information technology solutions, preferably within an academic research environment;
• Undergraduate and/or postgraduate research experience, including previous experience with data intensive research, data science, or research data management; and, 
• Self-motivated, energetic, and innovative with a high degree of professional initiative, patience, and respect, and the ability to work interdependently, given broad direction.

 Desirable

• Strong skills in developing and delivering teaching, training, or education programs to academic researchers;
• Strong skills with scripting languages such as R, Python, Julia, or Matlab;
• Previous experience with the use of cloud computing and data storage environments for research;
• Experience with HPC environments, particularly command line operating systems such as Linux; and,
• Previous experience with web-scraping and the use of web APIs.

Working at Intersect

We are a small and dynamic team of individuals with either a technical or university/research background. We enjoy research, data and the challenge of making research faster. 

We provide: 

• A flexible work environment
• Reward and recognition program
• Fun and challenging projects
• Regular work events and team activities to foster relationships and collaboration
• A diverse and inclusive culture. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

 Apply Now

If you have the skills, motivation, and discipline required for the above role, please submit a copy of your CV, along with a short written response demonstrating how you meet the Selection Criteria before 28 June 2024, by clicking APPLY.