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Dispatch and Customer Service Officer

icon building Company : Mykey People
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Dispatch and Customer Service Officer


Join a reputable distribution company that invests in its people. With a management philosophy that embraces teamwork, this opportunity has the responsibilities that will expand your warehousing and client management experience. 

In the role, you will:



  • Liaise with transport companies and customers for the pick-up and delivery of goods

  • Update customers on expected ETA’s and delays

  • Send proof of delivery to the customer

  • Work with the warehouse team to prepare orders for dispatch

  • Update back order and dispatch reports

  • Obtain quotes from transport companies for urgent deliveries

  • Investigate delivery issues and customer claims on short deliveries or damaged stock

  • Review internal systems to locate stock from interstate warehouses 






Requirements

To be considered, you will have:



  • Minimum 2 years dispatching and warehousing experience

  • Exceptional verbal and written communication skills

  • Strong attention to detail

  • Experience liaising with transport companies

Apply online now or contact Helen Kyriakou or Grant Ly on 1300 833 383 for further information.  







Original job Dispatch and Customer Service Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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