DISPATCHER-NIGHT SHIFT/WEEKEND OPERATORS - Hiring Fast

About Gold Coast Tow Trucks Light & Heavy

Working for Gold Coast Tow Trucks Light & Heavy means being part of a family run, privately owned business that provides transport solutions over Queensland and Northern New South Wales for all types of vehicles, plant and equipment, salvaging and unique items.

The role

This role is a challenging and varied role in a fast paced, busy environment. This is a call centre position, quoting and booking jobs from prospective clients and data entry from email bookings. Our call centre team is fully committed to delivering required outcomes on time, every time. We encourage and support initiative.

The Shifts 

We are currently looking for a MULTIPLE motivated down to earth team players to work on a night shift roster monday to friday 6am-6pm and weekend shifts Saturday 6am til monday 6am. pay rates can be discussed on appliction.

Also requiring two day shift dispatchers.

Salary decided upon interview 

• depending on experience and shift times etc.

Duties

• Plan and dispatch trucks in accordance with customer timeframes and workloads
• Provide the highest level of customer service by answering customer calls and service queries
• Communicate effectively with drivers to resolve transport issues as they arise
• Communicate with customer sites advising of any relevant updates
• Develop relationships with our drivers and key customers
• Data entry (entering each job into the system, from calls or emails) 
• computer and geographical knowledge 

Skills & experience

You will have proven experience in Transport & Logistics or similar environment, (this could also mean you use to drive a tow truck). You have a passion for exceeding customer expectations with your "can do" attitude, strong computer knowledge and you will enjoy working with people and be an enthusiastic, results-oriented team player.

Furthermore, you will possess:

• Previous experience in similar position 
• Numeracy, written and verbal communications skills
• Excellent time management skills and the ability to prioritise tasks
• Intermediate computer skills
• High attention to detail and a keen eye for error
• Adaptable and flexible approach to work
• Professional and motivated work ethic
• The capacity to meet strict deadlines
• A positive energy

How to apply

Click Apply and send your resume and cover letter to [email protected]

interviews will be held at our head office:

21 Keller crescent, Carrara  4211

(please do not attend our other depot locations)