Early Intervention Manager - Psychological Claims - Immediate Start

• A brand new role within an insurer as a specialist in psychological injuries within the workplace.
• Up to $130,000 + Super + Benefits + $10,000 Car Allowance
• Flexible working arrangements in a dynamic & engaging company

HAYLO People are a specialist recruitment agency within personal injury. We are supporting an insurer looking for an experienced Rehabilitation Counsellor or Consultant ideally with a Masters in Rehab Counselling, Degree in Psychology, or other allied health degrees.

This is a permanent full-time role with the option to work from home 3 days a week with the office based in Sydney CBD. The business also offers a 9-day work week. 

The ability to make the role your own, move away from a billable occupational rehab environment, and work directly for an insurer within NSW Workers Compensation.

THE ROLE:
This role is focused on claims with bullying harassment and workplace issues as causation. In this role, you will manage a small portfolio of claims within the first couple of weeks and make contact with stakeholders following notification of claims to establish a RTW plan upon a new claim being lodged. You will enjoy visiting employer offices to build early intervention strategies. 

• Approximately 2 new claims per week; 3-4 site visits per week. The autonomy to build out your week based on visits.
• Quickly build an understanding of the claim, liaise with stakeholders to resolve them (or engage external mediation where required), outline the claim process and obligations, and establish the recovery plan.
• Coaching Case Managers through early intervention on psych claims and strategic reviews.
• Working with the wider claims team you will oversee treatment plans, return to work procedures & drive team outcomes, to ensure employees are quickly and affordably restored to their pre-injury activities.

ABOUT YOU:

• Allied Health exposure (e.g. Rehabilitation Counsellor, Psychology, Occupational Rehab) is required specifically for managing mental health / psychological injuries.
• Experience in creating early intervention strategies and proactive return to work plans for psychological injuries within the NSW worker compensation scheme. 
• Previous experience within Worker Compensation understanding of the return to work claims management process.
• Experience building relationships and managing priorities.
• A strategic approach to problem-solving.
• Ideally, 4+ years experience, and demonstrated experience in communicating and negotiating with stakeholders through complex matters. Any formal or informal mediation experience is greatly desired.

BENEFITS:

• Salary up to $130,000 + super + Benefits
• Flexible working hours & Hybrid working 2 days in office
• 9 day fortnight offered.
• Extensive well-being initiatives and discounts across a number of insurance products.
• Onsite learning & development team with a structured career pathway.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicities, sexual orientations, personalities, and perspectives to apply for any of our roles.

For more information or to discuss this role and the benefits of working with our client in further detail please contact Andrew Smith; [email protected] or 0424 061 175