Ecommerce Executive - E-commerce / Retail

About Our Client

• We are partnering with our client, a leading premium flash sales business operating across Asia, the Middle East, and Australia. The business works directly with luxury brands and official distributors to transform past-season inventory into high-performing, sustainable online sales experiences.
• Sustainability is core to the business, with millions of items redirected from landfill through a circular retail model and ongoing CSR initiatives.

About the Role

• As the Ecommerce Executive, you will support the execution of online flash sales, ensuring a seamless experience from product launch through to checkout. This is a hands-on role combining e-commerce operations, digital execution, and cross-team coordination.
• You will work closely with brand partners and internal teams to deliver accurate, visually polished, and commercially effective online launches. The role suits someone who enjoys detail, structure, and seeing the direct impact of their work on sales performance.

Key Responsibilities

• Site and product management: Own the end-to-end product lifecycle, including data cleansing, stock list preparation, image management, and launch-ready pricing
• Digital merchandising: Execute on-site visual merchandising strategies to maximise sales and ensure premium brand representation
• Asset management: Carry out basic photo editing tasks such as resizing and cropping, and create banner assets for the website as required
• Promotion and logic execution: Coordinate backend setup of promotional codes, quota rules, and tiered pricing
• Quality assurance: Act as the final checkpoint prior to launch by placing test orders and verifying promotions, customer groups, and checkout flows
• Performance analysis and reporting: Prepare end-of-event sales reports, providing insights into revenue performance, trends, and stock turnover

• UX optimisation: Regularly audit the site across mobile and desktop to identify bugs or friction points, with a focus on reducing cart abandonment
• Operational liaison: Work closely with warehouse teams to monitor fulfilment performance and resolve delivery issues efficiently
• All-hands support: Support customer service during peak periods and assist with in-person sales events when required

Job Details

• Location: Sydney CBD
• Employment type: Permanent, full-time
• Working arrangement: Hybrid of 4 office days per week
• Start date: ASAP

Requirements

• 1 to 2 years of hands-on experience in a digital or e-commerce role, ideally within the Australian retail environment
• Experience managing major e-commerce platforms, with Shopify Plus as a strong advantage. Exposure to Magento or BigCommerce is also valued
• Strong understanding of the Shopify app ecosystem and third-party tools
• Confident using Microsoft Office and Google Workspace, particularly Excel or Google Sheets for stock management and reporting
• Excellent written and verbal English skills, with the ability to adapt tone for premium brand communication
• Experience working with warehouse or logistics teams is advantageous but not essential

Who You Are

• A proactive problem solver who investigates issues thoroughly and provides clear information to support resolution
• Highly detail-oriented, with an appreciation for clean data and flawless execution
• Calm and organised, particularly in fast-paced launch environments
• Transparent and responsive in communication, raising issues early when needed
• A collaborative team player who is willing to support across functions and busy periods

What’s On Offer

• Exposure to an international e-commerce business and luxury brand portfolio
• A role that directly supports a circular economy and responsible retail
• Mentorship and development within the Shopify Plus ecosystem
• Opportunities to contribute to merchandising and UX improvements