Education Support Officer - Clerk Grade 3/4

Education Support Officer – Clerk Grade 3/4
Various Locations across NSW

Location – Hunter Region, Sydney Metro Region, South Coast Region

Employment Type – Ongoing, Full Time (Monday to Friday)

Salary – $87,199- $95,482 pa + Environmental Allowance + Superannuation + Leave Loading

Your role 

An exciting opportunity exists to join Corrective Services NSW as an Education Support Officer.

In this role, you will provide administrative and clerical support to ensure the effective delivery of offender distance education programs. Working closely with correctional centres, external education providers and inmates, you will play an important role in supporting access to education and helping offenders develop skills that support rehabilitation and successful reintegration into the community.

What you’ll do 

In this role, as part of the Corrective Services NSW, Work and Education team, you will be responsible for the following:

• Deliver a range of administrative tasks for distance education, including records management, maintaining registers, preparing manuals, correspondence, and reports


• Work collaboratively with internal and external stakeholders to support the coordination and delivery of distance education programs


• Work directly with inmates on a daily basis to manage and facilitate their individual study requirements and provide necessary information and resources.


• Maintain accurate records of offender engagement and participation


• Assist with the reporting processes by collating and interpreting data and contributing to improvements in reporting systems


• Collate, interpret, manage and disseminate information directly to inmates to support distance education development and implementation


• Respond to enquiries promptly and professionally, providing accurate information on referrals as required


• Participate in centre-based activities that enhance the delivery of distance education initiatives


• Respond to incoming enquiries (over the phone or face to face), providing information and referring enquiries in an effective and responsive manner

 
Correctional Centres with Vacancies: Applicants must nominate the correctional centre(s) they wish to be considered for from the locations listed below.

Essential requirements

• Administration experience supporting project delivery

Download the role description. 

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply, you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities


• Health & Wellbeing and Employee Assistance Programs

Why Corrective Services?

At Corrective Services NSW, you'll enjoy meaningful work that contributes to safer communities while building a rewarding career within the NSW Government. You'll work alongside experienced professionals in a supportive environment where innovation, integrity and continuous improvement are valued.

If you're looking for an opportunity to apply your compliance, audit or governance expertise in a role that makes a genuine difference, we'd love to hear from you.

Want more information?  Visit our website to see more information on Working for us.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

• Click Apply


• Attach a cover letter (maximum 2 pages) outlining how you meet the key accountabilities and focus capabilities of this role as specified in the role description (please refer to the Role Description so that you can address the highlighted capabilities)


• Up to date resume (maximum 5 pages)

Applications close 11:59pm, Thursday 12th November 2026

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Sinead Ejsak Hickey [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Jessica Genovese via [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lie at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/