eHearings Technical Support

The Role  
The eHearings Technical Support will primarily assist with, and oversee, the IT infrastructure and hardware requirements of an eTrial environment, as well as ad hoc IT-related tasks. This includes fitting out Court Rooms, or other venues used for legal purposes, with evidence presentation equipment, network infrastructure, and audio/visual technology, as per project requirements.  
 
The Ideal Candidate:  
Ideally, this role will be suitable for someone with at least 3 years’ experience in Audio Visual Support looking to do something different. You will have:

• Strong communication skills


• The ability to deliver in a pressurised environment 


• The ability to actively listen 


• Hands on/client facing live production environment 


• Basic knowledge of courtroom processes is desirable 


• Knowledge of video switchers, routers, and livestreaming technologies such as OBS, Vimeo, Bluejeans and Zoom will be used extensively in this role  

Your responsibilities will include:  

• Daily testing of A/V and other hearing room equipment.  


• Building court rooms and venues with IT and networking-related equipment 


• Management and monitoring of live web streaming solutions 


• Communicating with clients/legal teams to achieve desired outcomes 


• Managing exhibit lists and databases 


• Creating and managing metadata 


• Maintaining confidential information and evidence  


• Setting up courtroom servers, and assisting with real-time transcription projects  

  
This is a casual position based in Brisbane.  
 
Some of the many benefits we offer our people include:   

• Corporate employee discounts and offers


• Employee reward and recognition program 


• Social, friendly and supportive culture 

If you are interested in this role,  by following the prompts. Please include in your application an updated CV and cover letter addressing the above selection criteria.

The role on offer is a Casual position. You must have full (unlimited) working rights in Australia to be eligible to apply for this role. The successful candidate will be required to undergo pre-employment checks including a national police check.  

We encourage applications from Aboriginal and Torres Strait Islander candidates. In the spirit of reconciliation Law In Order acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

If you require any adjustments to participate in our recruitment process, please let us know in your application. External recruitment company support is not required at this stage.