eHearings Tecnical Support

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The Role  
The eHearings Technical Support will primarily assist with, and oversee, the IT infrastructure and hardware requirements of an eTrial environment, as well as ad hoc IT-related tasks. This includes fitting out Court Rooms, or other venues used for legal purposes, with evidence presentation equipment, network infrastructure, and audio/visual technology, as per project requirements.  
 
The Ideal Candidate:  
Ideally, this role will be suitable for someone with at least 3 years’ experience in Audio Visual Support looking to do something different. You will have:

• Strong communication skills


• The ability to deliver in a pressurised environment 


• The ability to actively listen 


• Hands on/client facing live production environment 


• Basic knowledge of courtroom processes is desirable 


• Knowledge of video switchers, routers, and livestreaming technologies such as OBS, Vimeo, Bluejeans and Zoom will be used extensively in this role  

Your responsibilities will include:  

• Daily testing of A/V and other hearing room equipment.  


• Building court rooms and venues with IT and networking-related equipment 


• Management and monitoring of live web streaming solutions 


• Communicating with clients/legal teams to achieve desired outcomes 


• Managing exhibit lists and databases 


• Creating and managing metadata 


• Maintaining confidential information and evidence  


• Setting up courtroom servers, and assisting with real-time transcription projects  

This is a Casual role based in Sydney, Brisbane or Melbourne