Embedded Crisis Manager

Working as part of a dedicated team within one of Australia's largest organisations, the Embedded Crisis Manager will support exercising, playbook refinement, and bring an innovative approach to refining established crisis management protocols. This function is a surge role for 6 months, hybrid and remote work available from within Australia.

Duties will involve:

• Engage with stakeholder teams and subject matter experts to assess gaps in their internal crisis response playbooks and processes.
• Plan, develop, and conduct training as directed by the Head of Resilience.
• Identify opportunities for education and awareness of crisis management methodology across the company.
• Support IMT and CMT activations as directed by the Head of Resilience.

• Bachelor's degree in relevant field, or equivalent professional experience. 

• 2-5+ years' experience implementing and/or managing crisis management, risk management, or corporate security programs. 

• Ability to travel across Australia. 

Preferred: 

• Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities. 

• Demonstrated ability to meet deadlines while managing multiple complex projects. 

• Experience in managing the response to significant disruptive events. 

• Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision-making. 

• Works iteratively, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. 

• Understanding of Business Continuity, Disaster Recovery and Resilience Planning. 

• Strong understanding of crisis management and incident response. 

• Knowledge of industry standards for crisis management and business continuity and operational risk management (ISO 22301, BS11200, ISO31000). 

• Strong critical thinking skills that enable problem solving and understanding complex, dynamic issues. 

• Track record of having earned the trust of leadership by challenging norms, upgrading team performance, enabling growth, improving efficiency, and leading individuals without having any authority over them. 

• Possess the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. 

• Sydney or Melbourne based.