Emergency Department Administration Officer

Job Description:

• Role title: Emergency Department Administration Officer
• Role type: Permanent full time
• Role grade: Administration Officer Level 3, Year1-2
• Department and location: Emergency Department (ED), St Vincent’s Hospital, Darlinghurst
• Salary: $71,072.43 - $73,287.41 + super + salary packaging

Better and fairer care.  Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. 

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. 

About the role

• Deliver a welcoming and professional experience for patients, families and visitors in a busy Emergency Department.
• Manage patient registrations, admissions and record updates with accuracy and attention to detail.
• Support efficient patient flow by coordinating real-time movement and status updates across the department.
• Handle billing, funding and payment processes to ensure accurate patient account management.
• Partner with clinical teams to provide high-quality administrative support that helps deliver outstanding patient care”

About you

• perienced in delivering exceptional customer service within a busy healthcare, hospital or high-volume service environment.
• A confident communicator who can engage professionally and empathetically with patients, visitors and multidisciplinary teams.
• Highly organised with strong attention to detail, excellent data entry skills and the ability to manage multiple tasks simultaneously.
• Tech-savvy and comfortable working across multiple systems, with intermediate Microsoft Office skills and a high level of computer literacy.
• Resilient, adaptable and able to perform effectively under pressure while contributing positively to a 24/7 team environment.
   

Why work at St Vincent’s?

• Join us on our mission to provide care to all, including the most at-risk people in our community
• Discounted access to many gyms for you and your family with Fitness Passport
• Access to discounted private health insurance with Medibank
• Access to a government salary sacrifice program.  Make a proportion of your salary tax-free
• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent’s hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location
• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
• A place of expert clinical care for at-risk people
• Closely partnered with universities & affiliated research institutes, many of which are located on-campus
• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health 

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

How to apply

The closing date for applications is 18 June 2026. Applications will be reviewed as received, and the role may close early if a suitable candidate is found—so please apply promptly.

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert. 

Respectfully, this role is not open to recruitment agencies.

Admin Officer Emergency Department Position Description

Admin Officer Emergency Department Job Demands Checklist

JR102278_SVHS - How to address the Selection Critieria.pdf

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct