Engagement Director

We are looking for:

You are an experienced senior professional who has proven track record in large IT/software implementations, a passion for business process improvement and delivery and client satisfaction?

Are you looking for an exciting career opportunity where you can combine your skills and knowledge in project management, people management within a leading-edge technology environment and international team?

Ideally you will have a supply chain, logistics or retail background and understand different dynamics to this industry.

Here’s few things that we see as critical for someone to be successful in this role:

• Oversee project dependencies that occur during significant design, configuration, testing and implementation efforts through technical and operational project managers.
• Advise clients on the development of change management plans.
• Perform on-going risk analysis and provide support of sales activities.
• Develop and mentor line managers and team members.
• Ability to communicate with C-level Executives.
• Engagement management and influencing.
• Up-sell, build and manage existing customer relationships
• Create and execute services sales opportunities at existing customer relationships

EDUCATION/EXPERIENCE

• Degree in project management, industrial engineering, logistics, information systems or related field. MBA preferred
• Prior software implementation consulting experience with at least 7-10 years’ experience
• WMS, Omni Channel or supply chain software experience
• Experience leading a professional services group
• Resource planning and management experience with supply chain systems and software implementations
• Excellent analytical, problem solving, and communication skills

What’s in for you?

Manhattan Associates supplies the vital links between processes, information and people that allow our customers to stay one step ahead of their competition. In short, we’re in the business of change.

At Manhattan Associates, we believe:

• Support, encouragement and opportunity should be expected.
• Talent, leadership, innovative thinking and hard work is recognised and rewarded.
• An inclusive environment that leverages unique backgrounds, experience and perspectives makes us better.
• Collaboration can overcome any challenge.
• Where you take your career, and how you grow, is truly up to you.  We’ll support you in your career progression.