ER Specialist

Job Reference: 20587 

Why You’ll Be Excited About This Role

At Healius, we all have one thing in common: we’re passionate about making a difference to the health of Australians. Right now, it’s an exciting time to join us as we transform into a stronger, more agile organisation focused on excellent customer and patient experiences, smarter ways of working, and providing a great place to work.

This is a great opportunity for an experienced HR generalist to step into a true People & Culture Business Partner role with an employee relations focus. You’ll partner closely with leaders across the business, providing practical coaching and support on a broad range of people matters, while also supporting with guidance on ER issues as they arise. This role will suit someone who enjoys variety, can balance strategic partnering with hands-on delivery, and has had exposure to employee relations in a complex environment.

About Us

Healius has an expansive network of over 80 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.

What You’ll Be Doing

In this role, you will partner with leaders to deliver practical People & Culture support across the employee lifecycle, helping to build leadership capability, drive engagement and support business performance. Alongside your broader HRBP responsibilities, you will also provide high-level support on employee relations matters, helping leaders navigate issues confidently, consistently and in line with legislation, policies and Healius values.

Key responsibilities include:

• Partner with leaders to provide trusted advice and support across a broad range of people and culture matters


• Build strong relationships with key stakeholders and contribute to the delivery of people plans aligned to business priorities


• Coach leaders on performance management, employee engagement, development and day-to-day people decisions


• Support workforce planning, organisational change and other people initiatives across the business


• Provide practical, commercially sound guidance on employee relations matters, including grievances, performance concerns, conduct issues and disciplinary processes


• Assist with ER case management and documentation, ensuring matters are handled consistently and in line with legislation, policies and procedures


• Support risk mitigation by escalating more complex or high-risk ER matters where appropriate


• Contribute to continuous improvement of People & Culture processes, templates and ways of working


• Partner with the broader People & Culture team to deliver both strategic and operational outcomes

What Type of Person Will Be Successful

To be successful, you will be a pragmatic People & Culture professional with a strong generalist foundation and the confidence to partner with leaders across a range of HR matters. You’ll bring sound judgement, a hands-on approach and the ability to provide practical advice in a complex organisation. Exposure to employee relations will be highly advantageous.

You will ideally bring:

• Demonstrated experience in a HR Business Partner, HR Advisor or generalist People & Culture role


• Exposure to employee relations or industrial relations matters, with the ability to support leaders on lower to mid-level ER issues


• Sound knowledge of Australian employment legislation, the Fair Work Act and workplace policies and procedures


• Strong stakeholder management and relationship-building skills across a range of levels


• Experience coaching leaders on performance, conduct, wellbeing and other people-related matters


• Ability to balance strategic thinking with hands-on delivery and operational support


• Strong communication, judgement and problem-solving skills


• Tertiary qualifications in human resources or a related discipline would be highly regarded

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours we expect our people to embody: Customer Focused, Accountable, Collaborative, Credible and Resour

ceful.

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Benefits, Perks and Wellbeing

As part of working for Healius, you will have access to a range of benefits & perks including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).


• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.


• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.


• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.


• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our Commitment to Diversity And Inclusion

Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email [email protected].
See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.

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